Alyssa DeRego

**** * ****** ***. #***

Las Vegas, NV 89104

702-***-****

acfz0z@r.postjobfree.com

Objective

To pursue a r ewarding position with your company.

Notable Achievements

CPR Certified <exp. May 2014>

Professional Experience

Downtown Grand Hotel, Las Vegas, NV

Lead Slot Ambassador, 9/2013- 09/2014

Responsible for overseeing the daily operations of the slot floor as well as the promotions b ooth as well as observing the casino floor while interacting with the customers to

ensure a superior customer experience; enroll guests for the loyalty program to include a ccurate and complete data entry. Have complete knowledge of current promotions.

Ensure fellow Ambassadors have complete knowledge and understanding of current promotions. Build and maintain relationships with customers utilizi ng friendly and

polite demeanor. Pay jackpots as well as any hand-pays. Assist with guest opportunities. Fill GCA kiosks/ ticket redemption as needed. Assist with simple game

malfunctions.

Green Valley Ranch Resort, Henderson, NV

Count Team Attendant, 06/2013 -9/2013

Sort and log money and ensure all totals are verified, balanced and recorded to generate and distribute reports and lists. Empty cash cans from the Slot Machines on the

casino floor as well as table games and poker chips.

The D Las Vegas, Las Vegas, NV

Slots Floor Person, 04/2013- 9/2013

Greet guest and provide change and hand paid jackpots. Clear coin and bill accepto rs from any jams. Perform hopper fills on all coin machines. Fill change banks through

cash buys at the cage. Monitor assigned area observing players and machines for honest play. Provide an excellent guest exper ience.

Oral & Maxillofacial Surgery Associates Inc, Honolulu, HI

Front Office Assistant, 06/2010- 02/ 2013

Assist in checking in new patients and providing excellent patient service s to new and returning patients as well as organize and file charts on a daily basis along with assist

referring D octor s’ offices and patients with scheduling appointments. I also am responsible for following up with patients who need to retur n for further treatment. I perform

other duties as assigned by the office manager or as requested by the Doctors. I provide financial services to patients and work out payment agreements to those who are

unable to pay at the time of service.

Windward Community Federal Credit Union, Kailua, HI

Assistant Branch Manager, 03/2009 - 02/2010

Oversee the daily operations of the branch a s well as process and under write loans. My duties also include providing excellent member service and assisting members in

new account transactions such as trust accounts, IRA’s, certificates, and the average checking or savings accounts. I assist the Hea d teller in the operation of running the

teller line and balancing the branch at the end of the day. My additional duties include maintaining professionalism in the w ork environment and providing training and

support to our tellers and head teller as well a s assigning daily duties. In addition to these duties I am also a notary public for credit union members as well as the gene ral

public.

Senior Teller, 03/ 2008- 03/2009 & 03/2010- 03/2010

Assist members with basic banking transactions as well as provide excellent member services. Assist members in new account transactions such as trust accoun ts, IRA’s,

certificates, and the a verage checking or savings accounts. Provide information and applications for new loans or credit cards. Supervise the opera tion of running the teller

line and balancing the branch. My additional duties include maintaining professionalism in the work environment and providing training and support to our tellers as well as

assigning daily duties.

Hawaiian Tel Federal Credit Union, Honolulu, HI

Assistant Branch Supervisor, 01/ 2008 - 03/ 2008

Assist in the daily operations of running the branch, assist members with basic banking transactions as well as provide excel lent member services. Assist membe rs in new

account transactions such as trust accounts, IRA’s, certificates, and your average checking or savings accounts. I also provi de information and applications for new loans or

credit cards and assist with loan closing. Assist in the operation of ru nning and balancing the branch. My additional duties include maintaining professionalism in the work

environment and providing training and support to our tellers.

Senior Teller, 01/ 2006 – 12/ 2008

Assist members with basic banking transactions as well a s provide excellent member services. Assist members in new account transactions such as trust accounts, IRA’s,

certificates, and your average checking or savings accounts. Provide information and applications for new loans and assist wi th loan closing. Assist in the operation of

balancing the branch.

American Savings Bank, Honolulu, HI

Teller I, 2004-2006

Provide customers with financial and new accounts information. Assist with basic teller transactions and account updates. Ass ist the new accounts department in filing new

client signature cards and information.

Education and Training

Heald College, Honolulu, HI

Medical O ffice Administration, 2010

HPD Academy 3 months, 2009

Kapiolani Community College, Honolulu, HI

Accounting/ IT 2002 -2004

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