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Operations Manager

Location:
White Plains, NY
Posted:
September 17, 2014

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Resume:

KRISTINE FORSTBAUER PARKER

** ********* ****

Pound Ridge, NY 10576

914-***-****

914-***-**** - cell

EXPERIENCE

PREMIERE BUSINESS INNOVATIONS, INC. Operations Manager

Pleasantville, New York May 2012- Present

Maintain all aspects of office operations, creating principles for accuracy and customer satisfaction while

balancing difficult personalities to create a productive environment. Manage employees with various job

descriptions and personality. Liaise between Premiere and leasing companies to ensure quality and accuracy.

Liaise between Premiere and the manufacturer, Kyocera. Liaise with various vendors and delivery organizations

to ensure accurate placements fulfilling customer needs. Create a tracking and accountability system. Perform

commission reviews. Prepare and edit contracts, update and responsible for accuracy in contracts. Accurately

maintain financial accounts in the bookkeeping system, with reconciliation and regular review. Support sales staff

as well as customers in placements of appropriate equipment for varied customer needs. Perform and enhance

office administrative procedures. Maintain customer confidence and protect operations. Designed and maintain a

system of productivity. Track all deliveries. Maintain customer relations.

VISTA DIGITAL SOLUTIONS, INC. President

Elmsford, New York May 1996- January 2012

16 years of business experience, 10 years as President and CEO of the nations oldest independent full line Canon

office equipment dealership. Oversee all aspects of business operation from developing and maintaining long

term relationships with customers by providing consultative sales services in concert with excellent customer

service, product service and proactive solicitation of and responsiveness to customer feedback. Oversee all

aspects of the backend of the business. Including, building relationships of trust and mutual respect among

employees. Managed employees with various job descriptions and personality. Aggressively increased revenue

from $2 million to a high of $11 million. Expanded Vista’s business while maintaining customer loyalty and

minimizing attrition. Managed all money matters including, accounts receivable, payable, payroll and 401(k)

trustee. Managed all aspects of Advertising from print ads to web site. Acted as liaison between the corporation

and Canon U.S.A., Inc.

LAW OFFICE OF KRISTINE FORSTBAUER Attorney

Elmsford, New York November 1997-January 2012

Represented clients in legal matters. Including court representation, legal research, drafting of memoranda and

legal court documents. Managed staff including legal assistant and secretary. Managed all aspects of the business

including: accounts receivable, payable, managing client escrow / trust accounts and time billing.

LAW OFFICE OF DEBRA MARIN Attorney

Carmel, New York May 1996-November 1997

Represented clients in legal matters. Including court representation, legal research, drafting of memoranda and

legal court documents. Managed staff including, attorney, legal assistant and secretary. Maintained court schedule

for both attorneys. Responsible for time management and billing.

NEW YORK STATE FAMILY COURT Judicial Clerk

HON. JOAN O. COONEY

New Rochelle, New York August 1995 - May 1996

Conducted legal research and draft memoranda including objections covering various issues of family law.

Reviewed documents on pending cases. Attended court proceedings, take trial notes and attended conferences in

Judge’s Chambers.

NEW YORK STATE ORGANIZED CRIME TASK FORCE Legal Intern

White Plains, NY September 1994 -July 1995

Performed legal research and wrote memoranda in areas of criminal law and civil forfeiture. Reviewed

documents in preparation for litigation.

CHAMBERS OF ALAN LEVY, QUEENS COUNSEL Mini-Pupillage

London, England March - April 1995

Successfully completed an ABA approved internship in Barrister’s Chambers. Attended client conferences and

meetings in Judge’s Chambers. Researched and wrote memoranda on property law and family law.

VISTA BUSINESS PRODUCTS, INC. Account Manager

Elmsford, NY June 1988 - August 1994

Specialized in the complete line of Canon office products. Management responsibilities included solicitation of

sales calls, demonstration of the complete line of office products, writing proposals for sales and completion of

orders.

Receptionist

June 1986 - June 1988

PACE UNIVERSITY International Marketing Study

Pleasantville, NY January 1992

Attended various meetings in Venezuelan branches of major American and Venezuelan corporations. Created a

comparative study describing the differences between South American firms and firms in the United States.

PUBLICATIONS

The Role of Ecolabeling in Sustainable Forest Management, Journal of Environmental Law and Litigation, Univ.

of Oregon School of Law, Vol. 11(1), Spring 1996. Wrote comment analyzing international law ecolabeling

schemes for timber and various timber products with student co-author.

EDUCATION

PACE UNIVERSITY SCHOOL OF LAW, White Plains, NY

J.D., May 1996

Pace London Law Program, Spring 1995

Specialization: International Law Certificate Honors: Dean’s List

Activities: Phi Alpha Delta Law Society

PACE UNIVERSITY, Pleasantville, NY

B.B.A. received June 1992

Major: Marketing Management Activities: Advertising Club of Westchester County

Honors: Dean’s List National Social Sciences Honor Society

BAR ADMISSION

Admitted in New York.

Admitted Federal District Court.

Admitted in Connecticut.

Admitted United States Supreme Court.

PERSONAL

Have traveled throughout the United States, South America and Europe. Interests include boating and

photography, cooking.



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