Lawrence Joseph Bolgar

*** **** ***** ****

Valley City, Ohio 44280

330-***-****

acfz0f@r.postjobfree.com

Practice Manager

Donahue Foot and Ankle Center

**** ***** ****

Cleveland, Ohio 44109

2013 to Present

Part Time

Responsibilities included planning, developing and directing business

plans. Directed 5 employees at two offices with a budget of of a million

dollars. Performed all business functions including payroll, accounts

receivable, accounts payable, personnel administration and information

systems administration. Planned and directed all board of directors

meetings

EMPLOYMENT HISTORY

H. R. Block

15321 Detroit Ave

Lakewood, Ohio

2011 to 2013

Tax professional doing client federal, state, city and school district

taxes.

Manager, Patient Business Services

Kaiser Permanente

12301 Snow Road

Parma, Ohio 44130

2005 to 2009

Planned, developed and directed all activities of the Patient Business

Services Department. Managed a staff of 70 at ten different locations and

at two emergency rooms, with a four million dollar budget. Was responsible

for over 400,000-outpatient check-ins annually including collection of all

co-payments, coinsurance, prior balances and deductibles and daily

deposits.

ACCOMPLISHMENTS:

*Developed policy manual with over 70 polices and procedures and provided

quarterly training to staff to assure compliance.

*Developed procedures, controls and reports for cash handling to comply

with Sarbanes- Oxley Act with no deficiencies in two years.

*Increased customer service and employee satisfaction scores for

department.

**Operating budget for last four years has been 5% to 10% under allowed.

*Received software certification (EPIC PRELUDE) for operating system.

Practice Manager

Urology of Northern Ohio

5319 Hoag,

Sheffield, Ohio 44035

January to October 2005

Responsibilities included planning, developing and directing business

plans. Directed 10 employees at three offices with a budget of 2 million

dollars. Performed all business functions including payroll, accounts

receivable, accounts payable, personnel administration and information

systems administration. Planned and directed all board of directors

meetings

ACCOMPLISHMENTS:

* Reduced days in accounts receivable from 95 to 38 days.

* Implemented computerized registration and scheduling.

* Reorganized corporation and established partnership agreements.

* Benchmarked all business functions and made operational adjustments.

Director of Admissions/Marketing

Life Care Center of Medina

2400 Columbia Road Medina, Ohio 44256

May 2003 to April, 2004

Planned, directed, developed and implemented the marketing strategy for the

center. Developed and maintained strategic relationships with providers,

hospitals, social service agencies and community resources.

Business Manager

Northern Ohio Imaging Center, Inc.

1900 West River Road, North

Elyria, Ohio 44035

1993 to 2002

Responsible for planning, developing and implementing strategic business

plans. Developed, proposed and managed operational and capital budgets.

Oversaw daily operation of eight product lines, twenty-five employees and

an annual budget of 12 million dollars. Planned, directed and implemented

marketing programs. Reported directly to board of directors.

ACCOMPLISHMENTS:

*Added five product lines.

*Developed quality program that increased referrals by over fifty percent.

*Increase overall procedural volume by over 300%.

*Increased Gross revenue by 275%.Increased net income by ten times.

*Kept employee turn over to less than 1% annually.

*Improved customer service survey results by over 15%, the highest in the

region.

Practice Administrator

Gastroenterology Associates of Cleveland,

6801 Mayfield Rd.

Mayfield Hts., Ohio 44124

1988 to 1993

Responsibilities included planning, developing and directing business

plans. Directed 20 employees at four offices with a budget of four million

dollars. Performed all business functions including payroll, accounts

receivable, accounts payable, personnel administration and information

systems administrator. Planned and directed all board of directors

meetings.

ACCOMPLISHMENTS:

* Reduced days in accounts receivable from 140 to 62 days.

*Increased net income by over 30%.

*Developed office based laboratory with CLAA certification.

*Developed first office based endoscopy suite in State of Ohio.

*Developed productivity based compensation system for the physicians.

*Secured accreditation from the American Association of Ambulatory Health

Care (the only Cleveland area group to receive it at the time).

1987-1988 Director of Admitting and Central Transportation

Hillcrest Hospital

6780 Mayfield

Mayfield Heights, Ohio 44124

1984-1987 Director of Outpatient Business Systems

MetroHealth Medical Center,

2500 Metrohealth Lane Drive

Cleveland, Ohio 44109

1972-1984 Coordinator

Cuyahoga County Department Of Human Services

1641 Payne Ave.

Cleveland, Ohio 44113

EDUCATION:

1973 Bachelors in Business Administration, Management

Cleveland State University

1983 East 24th

Cleveland, Ohio 44113

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