Kristine J. Phelan

***** ** *** ** ** #****

St Pete, Florida 33716

(Cell - 330-936-

6940)

OBJECTIVE A full-time administrative position which will allow me to use

the experience I have already gained, and also will offer

an opportunity to advance in a career.

SKILLS Computer and typing competence. Experienced in customer

service. Accomplished in personal relationships.

PROFESSIONAL EXPERIENCE

March '11 to

Present NRP Group LLC

Community Manager of 56 units. Tax credit building for

those who are 55 and better. Post and

collect rent for all residents and prospects (A/R). Send

out billing statements, code bills for vendors to receive

payments. Fill out and complete work orders for apartment

complications. Make sure appropriate

person is contacted to fix the problem, to satisfy all

current residents to make sure they are

satisfied with the company and their product. Keep all

yard work (snow and lawn) and all the property

inside and outside maintained regularly. Flip units that

have been moved out of to make ready for new tenants. In

summary responsible for customer service and problem

solving on a

regular basis. Organize resident retention functions:

birthday parties, pot luck meals, craft shows, health

fairs. Trained to functionally use Yardi. Have completed

Compliance training thru OHFA, and also a certified

"Leasing Pro".

September '08 to DeVille Apartments & Builders Inc.

March '11 Property Manager of 151 market rent apartments.

Collect rent and post rent to all current residents and

prospects (A/R). Send out billing statements, code bills

for vendors to receive payments.

Fill out and complete work orders for apartment

complications. Make sure appropriate

person is contacted to fix the problem, to satisfy all

current residents to make sure they are

satisfied with the company and their product. Keep all

yard work (snow and lawn)

maintained regularly. Flip units that have been moved out

of to make ready for new tenants. In summary, responsible

for customer service and problem solving on a

regular basis.

April '08 to Sept.'08 Haymond Construction

Managed a wide range of responsibilities for this small

construction company. These included handling all

billing, overseeing bank deposits and bill payments, and

balancing the books. Also prepared the company

tax forms (utilizing the Quick Book program). Responsible

for pick-up and drop off of construction

materials with outside suppliers (ABC Suppliers, Hartville

Hardwood and Hartville Construction).

Personally handled proper filing of business forms as well

as customer service, supplier contacts, and phone contacts.

April '07 to 08 Montrose Auto Group

Manager of Internet Sales Department - Supervised 8 girls responsible

for setting up appointments for customers to view and test

drive vehicles. To accomplish this, I interact with 7

dealerships, maintain and coordinated scheduling and the

computer log. Also responsible for computer training of

new sales people. Keeping these functions running smoothly

is critical to the success of the sales efforts.

March '06 to Value City Furniture

April '07 Sales/Home Furnishing Consultant

Aug. '00 to Hartville Kitchen

March '06 Waitress for a restaurant, seating was 300.

Sept. '97 to At Home Jobs

Aug. '00 Several different part-time jobs out of my home

while my children were

in grammar school. These included selling houseware

products and the assembly

of phone filters.

Sept. '92 to Fireman's Fund, Westlake, OH

Oct. '94 Responsible for a wide range of administrative

assignments in an office of

35 people.

EDUCATION West Islip High School, West Islip, N.Y. Werbel

Institute, Farmingdale, L.I., N.Y.

Sept. '85 to June '89 Feb. to June '91

Business Skills Major

"Property & Casualty" Insurance Certification Course

Contact this candidate