Gita Ballie

***-** *** ****** ***** Ozone Park, NY 11420

T: 718-***-**** E: acfyyp@r.postjobfree.com

D

edicated, result-driven and well-organized professional with the ability to multitask in fast-paced

environments and respond quickly and effectively to problems. Proven track record in customer and patient

relationship management, accounts maintenance, records management, and office support. Team-focused

with a ready, willing, and able attitude to function in any role necessary to ensure project success. Thrives in

autonomous as well as collaborative, demanding, deadline driven situations. A n outstanding communicator

who can easily build influence and consensus with professionals of all levels and backgrounds. Core

Competencies include:

Multi-line Phone Examination Medical Billing &

System Preparation Processing

Records Management Medical Referral Processing

Procedures

Payment Administration

Workers Comp &

Patient Scheduling

Motor Vehicle

Work Experience

2013 –

Present

Neurology Surgery P.C. / Island Professional Billing

Supervisor

Empire Medical Billing Solutions 2008 –

2013

As a Supervisor, I am largely responsible for performing all billing paperwork and records management while

monitoring staff for compliance of the organizations confidentiality policy in accordance to Health Insurance

Portability and Accountability Act (HIPAA) regulations.

Handling all patient preparedness procedures by leveraging expertise to direct

patients and administer all medical history information.

Interacting with physicians and staff members in order to help increase office

efficiency and minimize communication errors.

Administering all billing and scheduling patient appointments and clinical procedures.

Communicating effectively with insurance companies and third party agencies for payment

discrepancies and/or delinquencies, enabling all billing disputes to be resolved in a timely

manner.

Resolving all account balances and providing vital assistance on collection processes.

Preparing and executing payment batches and posting all payments into the system with

expediency.

Functioning in a myriad of roles; processing workers comp claims, motor vehicle billings as well

as commercial insurance.

Drafting and preparing a range of letters, documents, and general correspondence including, but

not limited to payment balance letters, insurance follow-ups, and office rejection letters.

Developing a strong orientation with CMS-1500, WC, Medisoft, Lytec,TCMS and Kareo.

Streamlining workflow processes by obtaining all pertinent patient information and ensuring

accuracy for all patient invoices and insurance claim forms.

PROFESSIONAL EXPERIENCE CONTINUED

Adjusting patient accounts to reflect the insurance fee scheduling and submission procedures.

Performing in variety of roles and tasks; filing, purging, scanning, and being

selected to contribute on a variety of special projects.

Education & Professional Development

Certification in Medical Billing and Coding Specialist 2010

NY Medical Center

High School Diploma 2005

John Adams High School Jamaica, NY

Proficiencies: Windows, Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

References furnished upon request

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