Antonina R. Ortiz

Unit *** Acacia Bldg., Hampstead Gardens, V. Mapa Ext., Sta. Mesa, Mla

Mobile No. : 092*-***-****

Email Address : acfyr9@r.postjobfree.com

BUSINESS SYSTEMS ANALYST/TECHNICAL WRITER

CORE COMPETENCIES

Business/Systems Analysis and Design

Technical Writing/System Documentation

Data & Requirements Gathering

Programming and SQL Scripting

Process Mapping & Workflow Analysis

Relational Database Design using Entity Relationship Diagram (ERD)

Project Management

UML Modelling Tools

TECHNICAL SUMMARY

. Operating System - Windows Operating System

. Database - MS SQL Server 7.0/2008, Progress, MS Access

. Development Tools - Visual Basic 6 and VB.net, Cobol

. MS Application Tools - MS Word, Excel, Powerpoint, MS Project

Software

. Software Tools used for Technical Writing - MS Word, Visio, Snagit,

Paint

WORK EXPERIENCE

Interim Employment Related Activities

. Private Tutor in English and Math subjects ( November 2013 - present)

. Freelance Business/Systems Analyst - Analysis, design, and

implementation of the Billing System of Hampstead Gardens Condominium

Corp. This is a project-based contract (March 2013 - September 2013)

Project Manager/Business-Systems Analyst, Remax International, Inc., Pasig

City (Jan. 2008 - Dec. 2010)

. Successfully managed a team of programmers and supervised the design

and implementation of banking applications. These were written in

Visual Basic 6 and VB6.net. Below are the systems we implemented:

> Outward Check Clearing System

> Inward Check Clearing System

> Signature Conversion System

. Worked closely with clients to gather and analyze business

requirements. Supervised translation of these requirements into

Functional Specifications to ensure that the system fulfills the

Business Requirements.

. Designed and presented technical proposals to clients.

. Analyzed and documented current business processes ("as is" model) and

the improved/streamlined ("to be" model).

. Defined and managed project scope, goals, and objectives in

collaboration with stakeholders. Developed full-scale project plans

and associated communication documents, and deliverables.

. Wrote/Prepared technical writing/system documentation such as Business

Requirements specifications, Technical Functional Specifications,

Detailed System Design, Entity Relationship Diagram (ERD)/data

models, Process Flowcharts, User Procedure manuals, Installation

manuals, and other communication documents.

Systems Analyst/Database Administrator,Trinity Insurance, Inc., Makati City

(March 2004 - June 2006)

. Gathered and managed business requirements specifications of the

Integrated Insurance Brokerage System and liaised these to our third-

party software developer for the development of source codes.

. Worked closely with the developers to ensure that the design and

functionality of the system fulfills the Business Requirements.

Trained end-users on how to use the new system.

. Developed SQL scripts to generate daily and monthly management

reportorial requirements.

. Generated and documented test script/test cases to ensure that the new

system was producing the accurate results. Trained end-users on how to

use the new Integrated Insurance Brokerage System.

. Managed data migration activities from existing database to the new

system database using ODBC and SQL scripting.

. Performed simple database Administration tasks such as backup and

recovery procedures.

MIS Supervisor/Systems Analyst, Sterling Tobacco Corp., Mandaluyong City

(Jan. 2000 - Dec. 2003)

. Supervised the development and implementation of Executive Information

System (EIS) that resulted in fast transmission of sales and payment

transactions from all depots to the host database in Head Office via

dial-up.

. Managed business requirements specifications and liaised these to our

third-party software developer for the development of source codes.

. Worked closely with the developers to ensure that the design and

functionality of the system fulfills the Business Requirements.

. Maintained/Revised the existing Retail Distribution Management System.

The system handled the functions of order entry, billing, collections,

inventory, and Accounts Receivables.

. Prepared technical writing/system documentation such as Business

Requirements specifications, Technical Functional Specifications,

Detailed System Design, Entity Relationship Diagram (ERD)/data

models, Process Flowcharts, User Procedure manuals, and Reference

manuals.

Systems Analyst, Philippine Exporters Confederation, Pasay City (June 1996

- Oct. 1999)

. Developed and implemented the Human Resource Information System (HRIS)

and Inventory System that resulted to an increased employee

productivity and streamlined business processes and procedures.

Developed in Progress.

. Revised and maintained Time Keeping System to conform to the needs of

management and system users.

. Prepared technical writing/system documentation such as Process

Flowcharts, User Procedure manuals, and Reference manuals.

Programmer, College Assurance Plan, Makati City (July 1992 - April 1996)

. Performed programming jobs using Clipper. Maintained existing systems

and performed system modification as needed.

. Developed and implemented Sales Associates Monitoring system.

Managed an internet caf - August 2006 - December 2007

EDUCATION & SPECIAL STUDY

. B.S. Industrial Engineering - Adamson University, 1991

. Computer Programming, Systems Analysis & Design - Institute of

Advanced Computer Technology (I/ACT - a subsidiary of SGV), 1992

TRAININGS ATTENDED

. Relational Analysis and Design - conducted by Professional Systems

Synergy, Inc. (PSSI) on August 1997

. Technical Writing - conducted by Ms. Adelina Ranosa Rex on May 2005

. Project Management - conducted by Juthrie Johnson on April 2007

PERSONAL INFORMATION

. Civil Status - Single

. Career Service Professional Eligible [pic]

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