CURRICULUM VITAE

VIKRAM SINGH

Career Objective:

To gain professional expertise through industrial experience, with an overall

personality development in order to face challenges ahead.

Contact Info

Address :2/46, Sector – 5, Rajender Nagar, Sahibabad, Ghaziabad, U.P,

Telephone No. : 097********

Personal Particulars

Age : 32 Yrs Date of Birth : 18th June 1981

Gender : Male Marital Status : married

E mail id : acfyq8@r.postjobfree.com

Work Experience

Organization : Reliance Trends

Position : Store Manager (Total Area is 14750 sq. feat )

Duration : Since April 2010

Job Profile

To achieve the revenue and maintain the profitability of store.

To monitor and control expenses through efficient store operations.

To control shrinkage.

Implement plans to maximize sales and meet or exceed budget.

To understand customer needs and fulfill need gaps by suggesting the most

optimal solution w.r.t. Product, services and customer care in a timely

manner operational.

To forecast and plan merchandise and volume levels for achieving the store level

targets.

To ensure achievement of set targets in terms of service standards for customer

transactions and operations.

To implement marketing plans for the store and drive sales promotion

initiatives, events for the store.

To ensure the company policy and procedures are communicated in a timely

manner and adhered to accordingly.

To communicate actual store sales to performance budget to all relevant store

employees and ensure achievement of targets.

To oversee the inventory process in the store and ensure damaged and defective

goods are processed in a timely, accurate manner.

To maintain a competition radar and communicate timely feedback w.r.t

product, price and promotions.

Responsible for timely recruitment in line with store targets to ensure proper

customer service.

Ensure compliance with all policy and procedures and support store loss

prevention efforts through meetings and audits.

Ensures that the stores maintains outstanding customer care standards by

providing a friendly environment that treats each customer as a guest with

respect and courtesy while providing them with quick and friendly service.

Maintain the Brand Standards. Innovative and creative display, Clear expression

of special campaigns, discounts, themes

Maintain category wise performance data, place consistent requirements, study

of fast and slow movers.

Ensure world class display standards in the store, Tidy and crisp presentation of

the products.

Manage and motivate the store team to increase sales and ensure efficiency.

To prepare training programs for sales team to provide excellent service through

greater product knowledge.

Lead by example on store standards & Train the staff as per store standards,

leave planning and shifts, motivating the staff, monitor individual

performances and add productivity, general discipline and punctuality at the

store.

To make sure all the SOP; rules and regulations has to be adhered all times.

Organization : DEBENHAMS

Position : Asst. Store Manager(area is 35000 sq.ft & 105 staff)

Duration : From July 2008 March 2010

Job Profile

Ensure execution of sales targets as per plan

Cost Management .

Plan and direct store operations, including inventory control and customer

service

Maintain efficient operations and effective product merchandising

Training and supervision of store staff

Local marketing activities

Encourage Initiatives

Prepare various report.

To control shrinkage

Manage and motivate the store team to increase sales and ensure efficiency.

To prepare training programs for sales team to provide excellent service through

greater product knowledge

To make sure all the SOP; rules and regulations has to be adhered all times.

Ensure world class display standards in the store, Tidy and crisp presentation of

the products.

Maintain high standard of house keeping on shop floor.

Organization : Westside – Trent Limited – A Tata Enterprises

Position : Department Manager

Duration : July 2003 to June 2008

Job Profile

Achieving sales target.

Control shrinkage.

Motivate sales team.

Maintain high standard of house keeping on shop floor.

Prepare various kinds of reports.

Regular replenishment of stock.

Handling various type of customers problems & solve them.

Training sales staff.

Display & layout of department.

Controlling expenses.

Educational Background

Highest Education

Level : Master of Business Administration Grade : Ist

University : Indira Gandhi National Open University.

Level :Diploma in Transport Economics & Management

Institute : Institute of Rail Transport, Ministry of Railways, New Delhi.

Level : Bachelor of Business Administration Grade: Ist

Specialization : Sales & Marketing

Major : Marketing

University : Guru Gobind Singh Indraprastha University.

Level : B.Com (Pass)

Institute : Delhi University

Hobbies

Listening Music & Traveling

Date:

Place:

(Vikram Singh)

Contact this candidate