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Customer Service Sales

Location:
San Jose, CA
Posted:
September 15, 2014

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Resume:

*** ********* ******, *** ****, CA *****((***)

408-***-****(acfyot@r.postjobfree.com

Susan Perez-Taylor

Objective

Seeking a management position that will benefit from my years of

experience in production operations and inspection, including product

design, purchasing, inventory control, document control, QC/QA, and

customer service, utilizing my excellent multiple skills to help meet

timelines, maintain quality requirements and maximize company

productivity and customer satisfaction.

Experience

Rucker & Kolls Milpitas, CA 03/2008 to

Inc. Present

Technical Sales Support/Production Manager

Interface with Sales Team and customers to resolve technical and

quality issues.

Develop testing technology for customer products.

Write and implement production and inspection test processes, training

of operators in said processes.

Support Sales Team with quotes, prepare order form, enter sales orders

and track progress through all steps of Production and Quality

Control/Assurance.

Implementation of ISO processes.

Supplied customers with timely communications including technical

support, as well as build status and any pricing changes.

Operations, inspection, and technical support for international and

domestic manufacturing sites.

Rucker & Kolls Milpitas, CA 11/1999 to

Inc. 03/2008

Production Manager

Responsible for all production operations of a $2.7M semiconductor

wafer test board manufacturer.

Set up international manufacturing operations in Mexico and

Philippines, set up domestic manufacturing operations in Texas.

Control of production schedule.

Purchasing

Stockroom/Shipping/Receiving

Product Design

Quote, prepare order form, enter sales orders and supervise

manufacturing team through to end of production and shipping of

product.

Supplied sales with timely communications including technical support,

build and delivery status.

Oversaw personnel of 25+ manufacturing operators at multiple site

locations.

Skills and attributes

Management of personnel

Excellent problems solving skills

Ability to perform under pressure

Strong advocate of teamwork

Knowledge with Microsoft office Excel, Word, and Microsoft Outlook

Knowledge of QuickBooks, PCMRP

Able to type at 45+ words per minute

Bilingual Spanish

References

References are available upon request.

Susan Perez-Taylor

755 Spindrift Street

San Jose, CA 95134

408-***-****

acfyot@r.postjobfree.com

skype: susan.perez.taylor

9-15-14

Dear Hiring Manager,

Please accept my resume as application for the position of Production

Supervisor.

I have managerial experience all areas of operations activities,

including but not limited to:

Personnel responsibilities, hiring, disciplinary

Customer Service/Sales

Technical Support, internal and customer

Production Scheduling

Performance and tracking

Operator training

Operations procedure writing

Oversight of assembly drawings

Materials purchasing

Oversight of Inventory Control

Oversight of Quality Department: Q/C,Q/A, RMA, CAR, PAR

I have excellent communication skills, I am flexible and work well

with all departments. I am willing to relocate/travel if needed. I

believe that I would be an asset to the organization in this position.

I am free at your convenience for an interview and would appreciate

the opportunity to review my qualifications for this position.

Sincerest regards,

Susan Perez-Taylor



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