Arthur D Joseph

B.A, MBA, LNHA

*** ****** **, ********** ****, IL 60484

Home: 708-***-**** Cell: 708-***-****

e-mail:acfyoa@r.postjobfree.com

ADMINISTRATOR IN TRAINING

PROFILE:

Familiar with medical terminology and clinical procedures.

Highly skilled in leading and executing complex and multidisciplinary projects at

organizational levels.

Proven leader and managed students’ organizations, resources with diverse

students and staffs.

Abreast of state and federal regulations with regards to CMS regulations in long-

term care facilities operations.

Nine years experience working in the pharmaceutical industry as a licensed certified

pharmacy technician in both retails and hospital settings.

Four years teaching experience at both high schools and college institution.

Three years psychosocial manager experience in long-term care facility.

Familiar with basic operating systems like Microsoft Excel, Word, PowerPoint, PC

and the internet.

Passion for working with the elderly as well as other residents.

Confident decision maker with strong problem-solving and analytical skills. Excellent

interpersonal, communication skills; listen attentively, communicate persuasively and

follow through diligently. Read, write and understand both English and Chinese

(Mandarin).

WORK EXPERIENCE:

Pharmacy Technician Instructor 3/2013 to 1//2014

Everest College, 1101 W North Avenue,

Melrose Park, IL 60160

Teach, coach, counsel, supervise and manage about the average of 20 students

and adult learners in each module the theoretical and practical aspects of

pharmacy and pharmacology of all body systems and how to apply the

knowledge gained to retails and hospital settings.

Accomplishments:

• Developed lesson plans and incorporated PowerPoint presentations in all

lectures as a way to prepare students for the pharmacy technician licensing

board exams.

• Developed syllabus and overall course structure including daily lab practicum and

administered all grades.

• Have excellent performance evaluation from both the students and the

administration throughout my tenure at the institution and received an award for

excellence in education.

• Participated in negotiating with pharmaceutical companies like Walgreens and

CVS for student placement in externship.

• Evaluated students’ academic performance at the end of each module through

one-on-one meeting.

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• Authored the first investigational drug protocol binder for the pharmacy

department.

• Biweekly meetings with department heads that created and implemented policy

changes geared toward the reduction of student attrition rate.

• Conducted scheduled workshops and one-on-one coaching sessions to enhance

students learning process.

Licensed Substitute Teacher (K-12) 2/2011 to 8/2013

Chicago Public School, 125 South Clark Street

Chicago, IL 60603

Fulfilled both short- and long-term substitute assignments across all subject

areas; effectively teaching students of varied academic/age levels (grade K-12)

and diverse cultural backgrounds. Instruct classes of as many as 30 students;

communicate with teachers, administrators and parents; and build a positive

rapport with students.

Accomplishments:

Consistently praised for dedication, reliability, organization and effectiveness as one

of the school system’s most in-demand substitutes. Filled in for permanent teachers

at a moment’s notice; closely adhered to lesson plans; and kept student motivated,

engaged and focused.

Repeatedly selected as a substitute for teacher on medical leave.

Frequently subbed for absent ESL and special education teachers. Showed

resourcefulness and teaching effectiveness in meeting the needs of students with

limited English language proficiency as well as learning disabilities.

Incorporated technology into students’ learning activities for varied academic

discipline.

Licensed Substitute Teacher (K-12) 10/2010 to 6/2012

Bremen Community High School, 15322 Pulaski Road

Midlothian, IL 60455

Teaches a school class when the regular teacher is unavailable because of illness,

personal leave or other reasons. Play an important role in fostering the intellectual and

social development of children during their formative years.

Accomplishments:

Taught general education students as well as individuals with learning challenges

and special needs within a mainstreamed, inclusive classroom.

Consistently commended for ability to redirect students exhibiting behavior problems

by replacing disruptive, unproductive patterns with positive behaviors. As a result,

selected repeatedly to substitute for teachers on leave.

Established positive relationships with students, parents, fellow teachers and school

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Quickly became a “first-to-call” resource in previous substitute teaching role, typically

working five days per week. Personally requested by many full-time teachers to take

over their classrooms during absences.

Licensed Certified Pharmacy Technician 7/2003 to 8/2005

University of Chicago Medical Centers, 5841 S Maryland Avenue

Chicago, IL 60637

Prepare prescription medications, provide customer service, and perform administrative

duties within a pharmacy setting. Responsible for receiving prescription requests,

counting tablets and labeling bottles.

Accomplishments:

• Trained about 6 to 10 newly hired pharmacy technicians IV preparation

techniques, drug inventory and quality control.

Work pharmacy task for satellite pharmacy helping the medical, surgical and

pediatrics floors (100 beds).

Collect and enter orders on a computer.

Load robot and send orders. Ensure and refill medical carts. Keep narcotics controls,

distribute IVs.

Keep computerized inventory control and perform monthly medication room reviews.

Commune with physicians, nurse, and managerial personnel.

Data entry/ record management

Psychosocial Manager 3/1992 to

8/1995

Wincrest Nursing Center, 6326 N Winthrop Avenue

Chicago, IL 60660

Supervised and managed department work with two subordinate employees.

Counsel thirty mentally-challenged residents in both groups setting and one-on-one.

Did psychosocial mental status monthly progress report; Quarterly reassessment

and resident care plan; completed MDS, Quarterly review and RAPs key according

to OBRA standards.

Accomplishments:

As a multidisciplinary team member, I participated in resident psychosocial

assessment and care planning.

Encouraged residents how to utilize their functional abilities by teaching them to

relearn ADL skills and interpersonal relationships with other residents.

Created and submitted department’s annual budget allocations to management

for approval.

Ensured employees were appropriately appraised and rewarded through

successful negotiation with management pay raise.

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Encouraged family members and friends to visit and involve residents in activities

that help not only to meet social needs but also to improve resident quality of life.

EDUCATION:

Governor State University, University Park, IL

Certificate, Long-Term Administration, 2013

GPA 3.5

Davenport University, Grand Rapids, MI

MBA Public Health Administration, 2012

Focused: Healthcare Management

GPA 3.62

Medical University of the Americas, Devens, Massachusetts

Certificate of Completion, Clinical Medicine, 2007

GPA 2.91

Loyola University Chicago, Chicago, IL

B.A. Chemistry, 2004

GPA 2.893

PROFESSIONAL MEMBERSHIP:

Member, Alpha Gamma Kappa Fraternity, 2001

President, Black Medical Student Association, 2007

Member, National Society of Leadership and Success, 2011

Member, Environment Commission, Village of Park Forest, 2012

Member, American Society of Health-System Pharmacists, 2013

AWARDS:

Excellence in Education, Everest College, 2013

PROFESSIONAL LICENSES:

Illinois State Board of Education, Substitute Teacher, 2010

Certified Pharmacy Technician, 2014

IL Accident and Health Producer & IL Life Producer, 2014

IL Nursing Home Administrator, 2014

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