Bruse E. Scott **** Atlas Walk Way #*** Gainesville, Virginia 20155 571-***-**** 703-***-****

acfynn@r.postjobfree.com acfynn@r.postjobfree.com

Proposal Operations Center Manager

** ***** ** ***erience as a Proposal Management and Development Centers, Manager of Production Publications/Creative Services, Proposal Coordinator,

Graphic Designer, and Desktop Publisher. Managed development, production, and review teams with responsibility for multi-million dollar proposals,

presentations, task order responses, and training materials. Achievements within a wide range of proposal-related pursuits including integrated

direction of proposal management and production teams forming a cohesive Proposal Center with multiple locations nationwide; and

conceptualization, research, planning and resourcing that has led to structured Business Development tools built from scratch e.g., a

comprehensive roles and responsibilities matrix, and organization of many years’ worth of jumbled data into an easy-to-use artifact library, and best-

value selection of vendors and collaboration with contractual/procurement departments realized in an efficient and thoroughly documented fast-track

procurement system for consultants and surge assistance. I have a superior understanding of proposal development and production requirements

through multi-tasking as a vertical integrator of functions including many hand-on tasks. I have managed Proposal Development/Operations and

Production operations within the Business Development organizations of Serco Inc., BearingPoint, IBM, and LB&M/Advancia Corporation for over 20

years. I have been responsible for proposal management, proposal coordination and production resources, teams, and departments supporting Public

Services Segments, Commercial and Private and Federal Sectors. I’ve established standards, processes, and procedures for proposal development

and oversaw the continuous improvement of these. In recent years I have served as the driving force behind establishment of vital Business

Development processes such as definition of roles and responsibility; standardized, contractually transparent practices for bringing in surge support

of proposal development professionals; logging, review, and improvement forums for graphics and team development; full documentation of proposal

processes; and establishment, vetting, and internal marketing of self-starter tools for business groups to take advantage of corporation-wide lessons

learned as they mount their own bid campaigns.

I and my team provide active development and delivery of highly competitive proposal documents and for positively impacting proposal quality and

overall win rate. I have personally served as Proposal Center Manager for a range of bids up to $11 billion, as well as a large number of

more-focused bids. I specialize in leadership of all phases of large, strategic bids; initiation and revitalization of self-managed proposal teams; and

continuous improvement of proposal best practices that streamline production procedures to elevate quality. Our support spans from pre-kickoff to post-

delivery, and I have established and maintain optimal team organization and effectiveness with daily morning teleconferences with all offices

nationwide to balance workload for dynamic resource requirements of up-to several dozen active bids. I led the development of the engagement

form system in 2011; abetted by improvements from the SharePoint support team in Colorado, this system often provides flags in advance to work

needs into budget.

Professional Experience

Serco Inc., Reston, VA (2008 to Present)

Proposal Operations Center and Production Manager

Manage lifecycle proposal management and production functions in support of the company’s competitive opportunities.

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Develop process and documentation for vetting and contracting of supplemental/surge resources.

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Conceptualize, form development teams, and develop schedules for creating and documenting cross-departmental best practices and

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procedures; and developing and drafting business development policies, SOPs, and forms and meeting schedules for lessons learned capture

meetings.

Upon notice that past performance/reference researcher was being reassigned, conceptualized and then collaborated on rapid redesign,

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population, and user training on an expanded and updated asset library (“PAL”); and led requirements team and collaborated with development

team on front-end system to offer rapid access to business development tools from a single home screen (“Source”).

Formalize and document a scalable set of instructions, tools, and schedules for kickoffs and color reviews.

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Collaborate with Capture, Account Teams and BU VPs through the Business Capture and Bid lifecycles; working with Proposal Managers and

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the company’s project leads to establish scope, schedules, and support requirements (and reconvening to adjust as necessary); contribute to

strategy and design development sessions

Project and Task Lead on Task Orders and RFIs as needed

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Ensure that all deadlines are met with value-added services and high-quality products; maintaining compliance with corporate, departmental,

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and solicitation-specific standards; and ensuring adherence to file configuration management, file naming, and file maintenance procedures.

Supervise up to 18 FTEs in four offices nationwide. Manage administrative duties and tasks of staff of graphic designers, desktop publishers,

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and editors. Monitor team productivity to meet milestones and deadlines. Perform all personnel management functions for production staff

Key driver of corporate effort for ISO 20K certification, and SMS Manager maintaining Proposal Operations’ ISO 20K Certification.

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Bruse E. Scott

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personnel with direct responsibility for personnel activities/actions, annual and biannual performance appraisals, training and cross-training,

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counseling, and skills/career growth.

• Develop and implement quality assurance methods and procedures.

• Perform problem-solving for situational production requirements, challenges, and issues to ensure successful delivery.

• Reported to the SVP for Business Development for special projects related to analysis and presentations relative to the companywide

opportunity pipeline.

• Conceived and developed system for Compliance Review parallel to color review established criteria and steps for use, solicited and

implemented pool for specially qualified reviewers.

• Revived mentoring program for my own professional development, and used lessons learned to assist in standardizing documented mentoring.

• Research, review, and solicit opinions from throughout BD staff and collaborative departments on system and process improvements.

Communications with other Serco offices has included “road show” presentations that included overviews, basic training, and gathering

feedback for process and tool improvements.

• Developed Engagement Form system to quickly plan scale and route resources of responses to requests for bid support and creative services

tasks and which has been structured to provide quick aids to work in progress and recently completed.

BearingPoint Inc., Tysons Corner, VA (2005 to 2008)

Public Services Proposal Management Group, Production Manager

Oversaw daily operations and continuous improvement of the Global Public Services Proposal Management Group Production Department, accountable

for the creative, compliant, and timely design, formatting, production, and delivery of professional-level proposal documents.

Maintained a collaborative work environment and loyal, dedicated staff who leveraged resources and maximized utilization and turnaround without

compromising quality.

Ensured team familiarity and compliance with standard and variable proposal requirements from corporate branding guidelines to departmental

procedures and standards, internal client preferences and instructions, and mandatory solicitation requirements.

Functioned independently, making daily tactical decisions and allocating production resources to accomplish in-house and forecasted

workloads as Proposal Manager, Coordinator, or Production Manager.

For up to 12 FTEs, determined and managed personnel schedules, assignments, and activities; internal training and skills building requirements;

and technology and supply needs. Accomplished all personnel/performance management actions and activities.

I nterviewed prospective employees; recommended personnel for hiring, promotions, rewards, and disciplinary actions.

IBM and PWC Consulting (PriceWaterHouseCoopers), Icon Freelance, Fairfax, VA (2000 to 2005)

Title: Proposal Lead/Coordinator

Proposal Lead and Coordinator in the Creative Services department with extensive hands-on development and production of all phases of the proposal

process

Supervised a team [how many?] of desktop publishers, illustrators, and reprographics operators (full-time, on-call, and temporary). Coordinated and

interfaced with contracts, pricing, and production departments.

M anaged comprehensive publications services for IBM in providing state-of-the-art publications support to internal and external

customers. Worked with clients to assess scope of work and project cost/time estimates; also established schedules.

Monitored internal publications and editorial guidelines for document clarity, consistency, and professional presentation.

Coordinated workflow in the proposal process from receipt of RFP through final submission, including reviews, change pages, high-volume

production, printing, and assembly.

Reviewed RFPs to ensure compliant responses. Ensured timely delivery. Communicated deadlines, proposal status, amendments, modifications,

and concerns to the proposal teams. Created document templates, styles, graphics, charts, spreadsheets, slides, and design in compliance with

RFP requirements.

Oversaw all phases of production, ensuring that products met customer requirements and deadlines. Performed quality assurance checks to ensure

accuracy, completeness, and adherence to company standards and customer specifications.

Managed file configuration and version control throughout the proposal process, incorporating graphic files and red-lined edits from review teams.

Performed system programmatic and mechanical troubleshooting and initiated corrective actions.

Worked with technical staff and managers to develop departmental procedures and policies to streamline operations.

Developed word processing procedures and protocols. Trained and supervised personnel in their correct application.

Screened resumes, interviewed candidates, and made hiring recommendations.

Maintained general word processing files and records. Assessed archival methods and formulated innovative techniques that engaged up-to-date industry

practices and standards; coordinated the development of a documentation storage and backup system.

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LB&M/Advancia Corporation, Lawton, OK (1990 to 1999)

Title: Manager/Production and Proposal Operations Manager Creative Services

Supervised production of Computer Generated Graphics for multi-media projects, marketing projects, company proposals, brochures, briefings,

company forms, letterhead, briefings, and displays using a variety of Macintosh and PC software.

Made daily tactical decisions and allocated production resources to accomplish in-house and forecasted workloads. Procured all software

and hardware for Creative Services Department.

Coordinated with Group General Managers, Project Managers, and Corporate Executives to deliver high-quality marketing materials.

Produced high-quality documents, computer-generated graphics, and electronic media on multimillion-dollar projects on time and within budget.

Managed all layout requirements, artwork development, and overall quality design procedures to fulfill contract obligations. Developed and

maintained procedures for graphics standards, ensured quality control to promote professional company image.

TEXCOM (Test and Experimentation) Command Field Artillery Board), Fort Sill, OK (1989 to 1990)

Title: Assistant Graphics Chief Technical Equipment Illustrator/Computer Graphics Artist/Formatter

Supervised formatting and production of training manuals. Interfaced with subject matter experts to design, illustrate, and print final publications.

Directed and coordinated with technical staff, vice presidents, customers, and vendors.

Identified requirements for special art supplies and equipment and requested advance procurement.

Fulfilled illustrations such as visual aids for briefings, designs for publications and test-related literature, cover designs, organization/bar charts,

maps, signs cards, and perspective drawings of vehicles, electronic communications equipment, and field artillery systems.

Performed technical illustrating for test reports and training manuals for weapon systems; designed book covers, briefing charts, manuals, and

other training and testing literature using computerized and conventional methods.

USAFACFS DPTM Training Service Center, Fort Sill, OK (1985 to 1989)

Title: Graphic Art Illustrator/Computer Graphics Artist

Created original artwork for viewgraphs, 35mm slides, charts, training literature, posters, sign, displays and book covers, using a variety

of mediums such as pen/ink, pencil, tempera wash, oils, airbrush, or hard brush and color separations.

Created viewgraphs and video shows. Designed 8x10 slides with computerized graphics; performed Computer Aided Design with Pro-design II.

Photographed electronic graphics with Videoshow/Photometric 180 system set-up for 35mm reproduction slides.Trained on knowledge of

principal Soviet and American weapon systems, and of Army correspondence regulations.

Education and Training/Certifications

MBA, Marketing (completed 11 classes 4 classes remaining); University of Phoenix, Reston, Virginia

BFA, Cameron University, Lawton, OK (graduated 1986); Fine Arts (Major Mixed Media/Painting; Minor Art History)

Training at universities, public institutions and private seminars covering range of technical, professional and managerial topics such as ISO 20K,

ISO 9000 Internal Auditing Training; Effective Business Writing Seminar (for grants and proposals); Certified Desktop Publishing Design; Basic

Supervision; Communicating with Confidence, Credibility and Clarity; Designing Web Pages; and MacAcademy.

Held Secret Clearance (exp. 1999)

Freelance

Bruse Gallery of Contemporary and Fine Art, Lawton, OK, Owner/President (1996 to 2000)

DCArtMasters - Gainesville, VA, Owner/President (2001 to Present)

Professional Artist 1986 to Present

Bruse E. Scott

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