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Sales Representative Customer Service

Location:
Mokena, IL
Posted:
September 16, 2014

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Resume:

Stephanie Shoff

Positive and outgoing Sales Representative

Mokena, IL

acfy8o@r.postjobfree.com

To obtain a Sales Representative position with your company, utilizing my unparalleled skills in customer

relations and interactions, effective time management, determination to exceed goals, and ability to quickly

absorb and process new information.

WORK EXPERIENCE

Sales Representative

Trunk Club - Chicago, IL - September 2013 to Present

Responsibilities

o Maintain a strong track record of exceeding monthly sales goals.

o Generate a client database through referrals, emails, and networking opportunities.

o Establish a strong client base and lasting relationships with clients and members.

o Self source and organize daily tasks through Salesforce.

o Organize daily, weekly, and monthly goals via personal Excel spreadsheets.

Account Management/Sales and Customer Service Representative

Callaway Golf Company - Carlsbad, CA - October 2010 to Present

o Fulfill approximately 20-30% of all account special orders in the U.S. and Canada.

o Upsell and communicate product releases and promotions of all Callaway product.

o Advance and enforce promotional specials of current and in-line products.

o Demonstrate exceptional listening and communication skills in a high volume, high stress environment.

o Awarded 2011 Rookie of the Year for exceeding supervisors' expectations.

o Convey extensive knowledge of Callaway product while meeting customers' and accounts' needs.

o Answer an average of 85-115 incoming calls per day, exercising the use of LAMA.

o Maintain strong rapport with customers and accounts by creating trusting relationships.

Demo Day Technical Representative

Callaway Golf Company - Chicago, IL - March 2008 to Present

Responsibilities

o Effectively worked under time restraints selling golf clubs to potential customers at private and upscale golf

clubs in the Midwest region.

o Exhibited excellent listening skills while demonstrating the use of Callaway golf clubs.

o Creatively found new ways to make Callaway product appealing to customers.

Social Media Assistant

Callaway Golf Company - January 2013 to February 2014

o Develop Facebook and Twitter fan pages that have over 268K likes and 94K followers.

o Continuously engage with consumers and fan-base, answering every question and request.

o Produce "Friday Office Tip" videos and launch demonstrations on being more efficient.

o Member, Intercollegiate Women's Golf Team, North Central College

Central College's - February 2010 to April 2012

o Award Winner, ICPA Second Place Sports Feature Story, The Chronicle

o Member, Intercollegiate Women's Golf Team, North Central College

RELEVANT COURSEWORK AND COMPUTER SKILLS

Business Marketing, Professional Speaking, News Editing, Magazine Writing

S.A.P., Microsoft Office, Adobe InDesign, Adobe Photoshop, PowerPoint, Twitter

Sports Co-Editor and staff writer

Central College's - March 2007 to June 2010

o Utilized technical skills in editing, photography, and organizational design for North

Central College's award-winning newspaper, The Chronicle

o Actively managed layout and formatting of the The Chronicle

o Specialized in gathering information for sports articles and profile stories

News and Traffic Reporter

Central College's - Naperville, IL - January 2009 to March 2009

o Developed and edited news, traffic, and weather reports for the Naperville area

EDUCATION

Bachelor of Arts in Organizational Communication

North Central College - Naperville, IL

June 2010

Canterbury Christ Church University

September 2009 to December 2009

SKILLS

Salesforce, Business Marketing, Professional Speaking, News Editing, Magazine Writing, S.A.P., Microsoft

Office, Adobe InDesign, Adobe Photoshop, PowerPoint, Twitter



Contact this candidate