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Customer Service Manager

Location:
Carson City, NV
Posted:
September 16, 2014

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Resume:

Helen Law

**** *. ****** **** #***

Las Vegas, NV 89115

702-***-****

acfy7r@r.postjobfree.com

OBJECTIVE:

To obtain a position for a reputable organization where I can learn and

grow, utilize my Knowledge and experience; provide quality service, a

positive outlook and skills to provide to residents, potential residents,

visitors and staff. Willing to learn and have flexibility for the companies

benefit.

QUALIFICATIONS:

. Ten plus years' experience as a Community Manager / Assistant Property

Manager in a homeowners association environment

. Three years' experience as an Executive Administrative Assistant

. Several years as a Data Entry Operator as well as Receptionist

experience

. Knowledge of principles and practices of record keeping

. Ability to serve the public with respect, integrity and patience

. Motivated team player, works well with diverse cultures

. Verified applicants eligibility including running credit reports

. Proficient in Microsoft Office, Yardi Software Program, Rentgrow

. Knowledge of modern office procedures, methods and equipments

. Knowledgeable in rent calculations

. Utilize active listening to aid in problem resolution in legal

procedures and tenant disputes

. Knowledgeable of Section 8 and Section 42, guidelines, low income tax

credit properties

SKILLS:

. Meet with prospective tenants to show properties, explain terms of

occupancy

. Perform credit check, verify work, credit and salary history

. Collect rental fees, make weekly bank deposits and assist with budget

for operating expenses

. Inspected grounds, facilities, and equipment routinely to determine

necessity of repairs or maintenance

. Investigated complaints, disturbances and violations and resolved

problems following rules and regulations

. Planned, scheduled, and coordinated general maintenance, major

repairs, and remodeling or construction projects for residential

properties

. Managed and oversaw operations, maintenance, administration, and

improvement of residential properties

. Maintained records of sales, rental or usage activity, special permits

issued, maintenance and operating costs, or property availability

. Determined and certified the eligibility of prospective tenants,

following government regulations

. Attended Association meeting to take minutes, prepared detailed

budgets and financial reports for properties

WORK EXPERIENCE:

02/14 _ Present The Service Co. Hotel Runner

Primm, NV

04/10 - 12/10 Global Mgmt Co. Assistant Property

Manager Las Vegas, NV

11/06 - 01/09 Eugene Burger Mgmt Co. Community Manager

Las Vegas, NV

01/06 - 10/06 RMI Management Community Manager

Las Vegas, NV

11/02 - 10/05 Benchmark Property Community Assoc.

Manager Las Vegas, NV

07/00 - 08/01 Divisions of Family Services Clerk Typist/

FBI Hotline Kansas City, MO

EDUCATION/TRAINING:

Certificate HELP of Southern Nevada Work Readiness

Program Las Vegas, NV

Certificate The Learning Center Career School Office Assistant

II Las Vegas, NV

Certificate Soaring Eagle Enterprises Career School Human

Resource Assistant Las Vegas, NV

Certificate Omaha Opportunity Industrial Trade School Computer

Operator Omaha, NE



Contact this candidate