ERICA DYLEY

*** *** ***

#*

Cocoa, FL *****

Phone: 843-***-****

acfy7i@r.postjobfree.com

Ability Summary

VERY QUICK LEARNER,PATIENT AND ABLE TO ADAPT QUICKLY IN NEW WORK ENVIRONMENT.I HAVE GREAT CUSTOMER SERVICE AND ORGANIZATIONAL SKILLS

Employment History

Crew Member, Counter and Rental Clerks

05/2013 - 02/2014 Mcdonalds 417 Denbigh blbd, Newport News, VA

Adequately take customers order, take payment, and

tender correct change from register to the customer.Duties may include fixing drinks preparing order and presenting the order to the customer in a timely manner.

Housekeeper, Maids and Housekeeping Cleaners

11/2012 - 03/2013 Hospital Housekeeping Services Rockledge, FL

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Food Service Spec, Cooks, All Other

08/2008 - 08/2011 U.S ARMY Orlando, FL

Prepare, cook, and serve meals to all military personnel on reserve duty.Maintain cleanliness of kitchen area and supplies. Duties may also include assisting other units in any way possible.

Housekeeper, Maids and Housekeeping Cleaners

09/2010 - 03/2011 Crothal Inc. Rockledge, FL

Maintain cleanliness of outside and inside hospital areas

clean bathrooms in patient room

clean public restrooms

dust all vents and underneath patient beds

clean lightswitches and anything with handles in patient room

make up patient bed

sweep and mop floor

CSR/Inbound Agent, Telemarketers

09/2007 - 03/2008 Protocol 255 Sykes Creek, Merritt Island, FL

Assist current and prospective customers with questions or concerns about their healthcare plan,benefits and the program offered.Schedule and reschedule appointments for seminars in correct city and state for prospective clients.

Cashier, Checker, Cashiers

11/2006 - 09/2007 7-Eleven Merritt Island, FL

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks. Stock shelves,freezers,restrooms and unload truck.

Education and Training

Completion Date Issuing Institution Location Qualification Course of Study

09/2005 DEPT. OF EDUCATION FL General Educational Development (GED) Certificate DEPT. OF EDUCATION

Detailed References

Lacorya Mccloud, Crew Trainer

Mcdonalds

498 Catalina Way, Apt 10

Newport News, VA 23608

757-***-****

Business reference known for 2 year(s).

Priscilla Guynn, Guest Service Manager

Mcdonalds

417 Denbigh Blvd

Newport News, VA 23608

757-***-****

Supervisor reference known for 1 year(s).

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