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Customer Service Manager

Location:
Stafford, TX
Posted:
September 16, 2014

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Resume:

KORI HALL

**** ******** ***** **. ******** City, TX 77459 •832-***-****

acfy58@r.postjobfree.com

OBJECTIVE

OBJECTIVE

A position where my extensive experience can contribute to your customers' satisfaction and

your company's success.

your

Skills:

Skills:

§ Communication skills:

Small groups

Business

Interpersonal

Intrapersonal

Rapport

§ Microsoft Excel

§ Microsoft Word

§ Direct marketer

§ PowerPoint

§ Microsoft outlook

§ Multi-telephone line

§ Fax, copy, print

§ Customer service

§ Conduct inventory

§ Customer service skills

Work Experience:

Work

Hertz Rental Car

March 2014- Present

Manger Trainee

Sales based entry level management position where I provide outstanding customer service.

Effectively grow the business by going on sales and service calls to gain and maintain both

new and existing accounts. Protect company assets through enforcement of company policies.

Protect

Ensures a positive customer experience by effective management of rental process to include

Ensures

qualifying the renter and completing contracts. Obtaining P.O's and R.O's from repair

qualifying

facilities and staying in constant contact with both repair facilities and insurance providers to

facilities

ensure authorized rental days as well as repair completion dates.

Chick Fil A

Chick

January 2011- March 2013

Drive-thru director

Oversee store and employees. Make managerial decisions. Work with a group of directors to

come up with new ideas for improving the store and customer service.

come

Joe’s Crab Shack

August 2010- December 2010

Waitress/ shift leader

Provide excellent customer service. Ensure guest satisfaction. Oversee employees making sure

their duties are taking care of.

Education:

Education:

BA- Bachelor’s of Liberal and Fine Arts

Concentration: Communication Studies, 2013

University of Texas at San Antonio

GPA: 2.6

BA- Bachelors of Liberal and Fine Arts

BA-

Concentration: Communication, 2010

Angelo State University- San Angelo

GPA: 3.11

Dean’s List Recipient: 2008-2010

2008-2010

References:

References:

Morgan Simpson

Hertz

Branch Manager

281-***-****

Gil Almaraz

Gil

Chick Fil A

Manager

210-***-****

Jeremy Neeville

Joe’s Crab Shack

Manager

210-***-****



Contact this candidate