Richard Clarke

***-** *** ****** acfy48@r.postjobfree.com

Jamaica, NY 11433 Phone: 917-***-****

Education

Boston University, Boston, MA

B.A. in Economics

Selected Coursework: Statistical Economics, Behavioral Economics, Financial Accounting, International

Economics, Health Economics, and Sports Economics.

Experience

J.P. Morgan Chase, New York, NY June 2014- Present

Bank Teller

• Greeted people warmly and direct them to appropriate bank personnel.

• Handled loan payments and cash checks.

• Sold traveler’s checks, money orders and certified checks as well as collected loan and utility payments.

• Recorded all transactions and reported suspicious activity to police.

• Examine checks for endorsements and to verify other information such as dates, bank names, identification of

the persons receiving payments and the legality of the documents.

• Balanced currency, coin, and checks in cash drawers at end of shifts, and calculate daily transactions using

computers, calculators, and adding machines.

• In less than 3 months I have become one of the top selling tellers inside the branch in terms of referrals that

leads to new accounts being opened.

National Health Care Associates, New York, NY April 2014- June 2014

Administrative Assistant

• Performed administrative and office support activities for multiple supervisors.

• Coded filed for proper placement as well as retrieved, processed and scanned files to be entered into a computer

database.

• Created and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms

control, office layout.

• Maintained document inventory by checking stock to determine inventory level; anticipating needed inventory

invoices for further business operations.

• Contributed to team effort by accomplishing related results as needed.

Vending Services, Boston, MA May 2011- August 2013

Customer Service Rep.

• Assisted with placement of orders, refunds, or exchanges.

• Take payment information and other pertinent information such as addresses and phone numbers.

• Suggest solutions when a product malfunctions.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the

problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;

following up to ensure resolution.

• Attracts potential customers by answering product and service questions; suggesting information about other

products and services.

Red Sox Team Store, Boston, MA April 2014- August 2013

Retail Sales Support Associate

• Accepted payment through cash and credit card.

• Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and

applications; proactively create enhanced shopping experiences through the heightened use of tools, technology

and collaboration.

• Determine customer needs based on personal features and other customer preference related factors.

• Demonstrate knowledge of store products and services to build sales and minimize returns.

Boston University January 2009- May 2013

Head Student Manager of The Men’s Basketball Team

• Attend all team practices as well as all home games, plus away and potential playoff games.

• Assist with the pre-game setup and post-game breakdown at Arena for all home games, including morning shoot

around.

• Assist coaches with scouting, video capturing, administrative tasks, etc.

• Participate as needed in drills during practice, as well as pre-practice setup and post-practice breakdown.

• Wash all practice gear, game uniforms, towels etc.

• Oversee inventory and distribution of all player gear and team basketball equipment

• Train, schedule and manage other managers for all home games.

• Provide transportation for players to airport, doctor’s appointments, physicals, etc.

• Other duties as assigned by Head Coach, Head Athletic Trainer or Team President

Skills

Mac and PC

• Advanced (Microsoft: Word, Excel, PP), Google Doc.

• Intermediate R Studio.

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