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Manager

Location:
Longwood, FL
Posted:
September 16, 2014

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Resume:

Lee T. Ganzer

acfy0f@r.postjobfree.com

407-***-****

Business Experience:

****-*******

-For the last two years I have been handling my father’s final days and

estate affairs.

-My Goal is to get back into the workforce, understanding that I may not

gain a position at my experience level though would like opportunity

to grow and earn my role.

2009-March – 2012 December

Operations Manager/Quality Assurance with Progressive Debt Relief.

-Partnered with both owners to achieve company growth.

-Responsible for office of 30 employees and all departments which

included customer service, negotiations, and sales.

-Responsible for all vender management including lead generators,

tracking services, phone systems, software providers, and all other

out sourced related services.

-Implement and hold accountable all standards and goals of all related

departments.

Achievements:

-Began as Sales Manager with responsibility of sales department only,

within first year was promoted to Operations manager which led to

responsibility for the entire office.

-Helped create new marketing strategies and technology upgrades to

maximize sales potentials and overall efficiency.

-Created many process and procedures for a more efficient and

effective negotiations and customer service teams.

-Steadily increased and surpass prior year’s sales and revenue

growth.

-Helped create and implement entire new settlement programs to adapt

to Federal Trade Commission standards to ensure companies compliance

and ability to maintain profitability.

2008-January--December

Director of Operations with Day Group LLC dba NurseStaffing.

-Worked directly with C.O.O. to oversee day to day operations of eight

offices nationwide.

-Assisted in recruiting, development, and assessment of new and

current employees.

-Worked directly in Orlando based Home Office to provide

Communications from field offices to other departments including

Accounts payable, accounts receivable, Collections, and IT.

-Was responsible for all field office vendor management. Including,

Marketing materials, Nurse testing, Back grounds, Drug screens and

Recruiting sources.

Achievements:

-Created multiple avenues to save money based on usage and monitoring of

outside vendor usage.

-Updated and streamlined policy and procedures used by field offices.

-Created buy in and excitement in change of current process to better

control and view our business.

-Successfully assisted in on-boarding 8 new offices purchased in an

acquisition within 30 days.

2005- November 2007

Area Service Delivery Manager with Tandem Staffing Solutions Inc.

-Overlooking 4 offices and several on-site managers. Offices employed

more than 500 employees collectively.

-Supported offices in building lasting relationships with clients and

employees.

-Implemented new procedures and training guides for new and existing

clients.

-Took on responsibility for all recruiting advertisements across entire

state of Florida.

-Recruit, Coach, and Develop new talent.

-Worked directly with State Director to achieve both long and short term

goals.

Achievements:

-Succeeded in increasing profit margins for territory by 15% in first

year.

-Built programs with existing clients to double and triple our business.

-Helped in creating structure and expectations throughout the state

through process and procedures.

-Created tracking program for all recruiting activities, which resulted

in saving more than $400,000 dollars in ineffective advertising.

-Assist in sales and client development.

1998-2005:

Two Years District Sales Manager for Aerogroup Retail Holdings Inc.

-Overlooking seven stores on average of 60-90 associates.

-Monitor store performance on a daily basis as well as individual

performances.

-Recruit, Coach, and Develop new talent.

-Train on Profit and Loss statements to assure Store Managers are aware

and understand how to run profitable business.

-Relay all information from Cooperate to stores including Merchandising,

Marketing, and Internal Tech information.

Four Years Store Manager with Aerogroup Retail Holdings Inc.

-Overlooking day to day business.

-Monitoring all aspects as far as scheduling, performances, training,

and developing.

Eight Months Assistant Store Manager with Aerogroup Retail Holdings

-Partner with store manager to assure overall store performance and day

to duties.

Achievements:

-Started at entry level management, over six years had been promoted

eight times and relocated three times.

-Would travel to stores throughout company to troubled areas and partner

with District Sales Manager to access and resolve issues.

-Received customer service awards from three different centers.

-In every location as Manager increased sales performance by 12% or

higher.

-Exceeded all goals in quality selling.

-As District Manager Recruited and developed entire staff in Florida.

-Number One comp gain in the company Two years in a row by over 20%.

Additional Skills and Experience:

-Inside and outside sales experience in debt settlement, automobile, home

improvement, and staffing services.

-Ability to apply business knowledge to other fields easily.

-Human Resource general knowledge to better address and handle employee

concerns.

-Full financial understanding through Profit and Loss statements,

collections or invoicing.

Employment Objectives:

-To pursue my career with a solid company that is stable and opportunity

for advancement is available.



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