Qualifications:

. Twelve years of banking experience

. Knowledge of Personal Banking, Mortgages, and Accounts Payable

. I am a Team Player and a fast learner and have the ability to multi-

task in a fast-paced environment

. Knowledge of Microsoft Excel, Access, Word, Outlook, Visio, Power

point, Fiserv Unifi

. Excellent customer interaction skills, Pleasant phone manner,

Attention to detail

Santander Bank Work Experience

01/2013-present Mortgage Closer

. Responsible for contacting closing attorneys and banks to verify

all information on the loan documentation was accurate. This

included reviewing the HUD statement, Deed, Title, Insurance Binder

and Wire amount.

. Entered the confirmed information into the mortgage application,

produced the closing documentation, and mailed to the Closing

attorney

. Wired the funds for the closing to the closing attorney's bank

account process GL entries

Bank of America Work Experience:

7/05-04/12 Corporate Accounts Payable, Senior Operations Analyst, Research

& Payment Processing

. Process Domestic and foreign wire requests and key the information

into the Wire system for payment

. Responsible for reviewing invoices to ensure the proper payments to

vendors and Bank Associates and to identify possible fraudulent

checks for alteration or false endorsement

. Review the Duplicate Payment report and research potential

duplicate payments to ensure vendors and associates are not paid

twice in error. Recover funds from Vendor or associate if needed.

. Process Credit Memos and Stop Payment requests and reissue checks

as requested

. Served on the Conversion Team for the MBNA, US Trust, LaSalle Bank,

and Countrywide Mortgage transitions, performing the following

tasks:

o Drafted the Business Requirement Documents, Test Scripts,

Test Cases and Playbook for Conversions that will be used for

future conversions

o Executed Systems Integration and User Acceptance testing

o Validated converted data during the conversion to production

. Train co-workers and Legacy associates on various AP Research and

Payment Processing applications and Operating procedures. Provided

assistance to Legacy Associates post conversion. Participated in

conference calls and conducted meetings for conversions.

. Wrote procedures for Accounts Payable processes including those

specific to Legacy conversions. Drafted process flow maps for

Accounts Payable procedures by using Visio.

. Participated in process Excellence sessions with the goal of

updating Research procedures and making them more efficient

. Acted as a point person on a Process Improvement project with the

following tasks:

o Set up weekly meetings with team members

o Assigned Test scripts to Team members

o Maintained a Defect report of all items that needed to be

corrected by the Technology team

Fleet National Bank Work Experience:

6/03-11/05 Fleet Mortgage

. Was responsible for contacting Closing attorneys and banks to

verify all information on the loan documentation was accurate.

This included reviewing the HUD statement, Deed, Title, Insurance

Binder and Wire amount.

. Entered the confirmed information into the mortgage application,

produced the closing documentation, and mailed to the Closing

attorney

. Wired the funds for the closing to the closing attorney's bank

account

2001-2003 Account Opening

. Reviewed applications for personal account opening requests

received through various channels and verified that all information

on the applications were correct

. Verified that the potential customer was not on the Fraud List by

accessing Chex Systems and the N.C.P.S system

. Verified that all documentation was complete and that the account

was able to be opened

Education:

Community College of Rhode Island: Attended one year

East Providence High School: Graduated with diploma

Volunteer Events:

. Volunteer annually for the Special Olympics, Relay for Life for the

American Cancer Society, The RI Food Bank, and The Light the Night

Walk for Lymphoma and Leukemia

. Work with children during free time by coaching sports such as

basketball, hockey, and baseball

Contact this candidate