ELIZABETH M TZARATZOURIS

GEORGETOW N, TX *****

512-***-****

408-***-****

acfxud@r.postjobfree.com

Summary of Qualifications

Possess excellent communication and inter-personal skills

Perform effectively despite sudden deadlines and changing priorities

Proven ability to identify, analyze, and solve problems

Excellent record of dependability and reliability

W ork History

Her aeus Quar tz, AUST IN, T exas

Aug 23, 2010 - Feb 28, 2014

Customer Ser vice Repr esenitive

Supported Account Managers and customers by providing information on account and product status

Utilized SAP to enter purchase orders, follow order processing, manage customer consignment stock, and

invoicing

Managed consignment stock, refills, and usage

Created required reports for Account Managers and Director of Sales

Managed inventory through database and spreadsheets

Tracked land and sea orders for customers; monitors on time delivery

Supported resolution of any customer issues and maintains relevant paperwork

Coordinated with W arehouse on transit damaged product and maintains records

Authorized customer returns, generates paperwork and processes claims

Responsible for Export control compliance and paperwork

Initiated and supported quoting process based on customer orders

Adecco T echnical, AUST IN, T exas

Sep 20, 2008 - Aug 15, 2010

HR Recor ds Data Pr ocessor

Entered new hire data into People Soft / SAP environment.

Audited employee documents using Xerox Repository weekly.

Updated and processed employee I-9 Employment Verification Forms.

W orked with the legal department pulling employee files from the Xerox repository and Iron Mountain file

storage.

Prepared new hire packets for human resources.

Adecco T echnical, AUST IN, T exas

Jun 05, 2007 - Sep 15, 2008

V e n d o r M a n a g e me n t P r o c e s s o r

Assist in the creation of new vendors / customers in the SAP master data environment.

Set up new banking, address and remit to address changes SAP.

Ran Dunn Bradstreet reports to validate new customers.

Perform vendor and customer analysis and reporting as needed processed domestic and international

banking enrollments.

Communicated effectively via telephone and email to our internal customers and business partners.

Managed the return check database which involved validating company address

NXP / Philips Semiconductor s, San Jose, Califor nia

Jan 04, 1999 - Aug 15, 2007

Admistr ative Assistant

Provided support to the V.P. of Engineering and supported approximately 105 Engineers.

Managed appointment calendars and set up meetings.

Tracked all department projects using Kronos time keeping system.

Generated monthly time keeping reports for management using Kronos.

Set up all purchase orders in the SAP environment for contractors and vendors and tracked all purchase

orders through the approval process.

Managed and reconciled department purchasing credit card monthly.

Reported monthly department costs to company controller and management.

Booked air and ground travel arrangements and processed expense reports using Gelco program.

Planned on-site and off-site conferences as well as team building activities.

Education

Stagg High School, Califor nia

High School Diploma/GED

Language Skills

English - Excellent ( Read W rite Speak )

Driv er's License

Class C - Standard Driver's License

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