LYNN KINNEY

acfxtl@r.postjobfree.com

678-***-****

SUMMARY STATEMENT

Proven track record in responsibility, dedication, reliability, team

building, and providing excellent customer service. I am an energetic

person who wants to learn and help a business grow.

PROFESSIONAL EXPERIENCE

PARSONS GIFTS - Suwanee, GA 1994 to 2014

Inventory Controller and Office Assistant

. Provided excellent customer service to patrons of the store

(including: assisting customers via phone and in store with shopping,

purchases, questions, returns, or problems, and provided gift ideas as

needed)

. Acted as liaison between Store Owner and vendors by scheduling

meetings for the Owner, placed and tracked all orders of store

merchandise, handled payments to vendors, and resolution of any issues

involving vendors or merchandise

. Acted as liaison between the customers, employees, and all parties in

the store owner's absence

. Handled incoming and outgoing communication/emails for the store

including customer monthly billing statements and advertisements to

customers utilizing Outlook and Constant Contact Software

. Acted as store "go to" person on all IT problems

. Maintained customer databases for Power Pass Rewards program and

database of customer account information for billing and mailing

purposes

. Handled inventory control, reconciled any discrepancies, kept Store

Manager informed via inventory reports, and tracked inventory

throughout the year for tax purposes

. Maintained and reconciled bank records and ran reports including daily

bank deposits, and daily and weekly sales records

. Maintained filing system related to store merchandise as well as

accounting records

. Trained and mentored new hires for successful on boarding

. Handled store opening and closing times including readying and

securing the registers and money, placing signage for sales,

evaluating store for proper product placement and adjusting as needed

to optimize sales, making night deposits, and transmitting credit card

info for processing

. Handled confidential information such as customer contact records,

credit card numbers, budget details, salary info, etc.

. Handled collection of bad checks, working with customers and legal

authorities as needed, and followed up over the course of issue to

insure resolution of problem

SUTHERLAND PSYCHOTHERAPY, LLC. - Norcross, GA

Medical Billing and Coding Assistant 2011 to Present

. Tracked patients accounts and worked with insurance and patients as

needed for collection of payment

. Handled patient pre authorizations, benefits deductibles, and number

of patient visits

. Handled Value Option claims

. Entered demographic inform into the medical billing software

. Called insurance companies to find out why claims not paid, corrected

1500 forms and resubmitted claims

. Maintained filing system of customer records

COMPUTER EXPERIENCE

Microsoft programs (Word, Excel, Publisher, and Outlook), EZ Claims Medical

Billing Software, Quickbooks, Constant Contact - Advertising, Retail Pro

Software, Power Pass Reward Software, and Data Scanner Software

EDUCATION AND TRAINING

. Dave Ramsey Financial Peace Course

. Kaplan University Certificate earned in Medical Billing and Coding

. Haney Vo-Tech School - Panama City, FL - Associates Degree in Early

Childhood Development

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