Clara M. Goodman

P.O. Box ***

Ravenel,SC, ***** 843-***-****

Desired Salary $2600 a month with benefits and housing and all utilities and relocation assistance

Experienced manager with strong leadership - building skills. I am very focused on my goals. I am also a dedicated teacher with a true love for helping young people. I am a hands on manager and I am not scared to stand up for my employer or my client. I am talented in my gifts with dealing with the public.

To give you a basic idea of whom I am : Customer Service Driven, Out going and love to think of new ideas to get customers in my place of employment,look forward to driving my abilities to new levels.

What I am expecting of my new employer : Good wages starting out at aprox. $27,500 a year,benefits, good training and good support system. Room to grow with in the company.

Work Experience :

Extra Space Storage Inc.

Charleston,SC

Asst,Manager 04/2013- 01/2014

This property is 771 units in size all climate control.

Renting units

Collections

Sales

Cleaning

Daily Reports

Cash Handling &Deposits

Inventory and Restocking

Managing Property and handling all customer requests and problems (property care taking)

Security

Trained new employees

My time at this property increased the customer service and the property looked the best it has ever looked.

American Storage

Charleston,SC

Property Manager 04/2012- 11/2012

Opening & Closing Property

Daily paper work and Reports

Deposits & Cash Handling

Marketing

Supervising 2 employees

Property Care

Inventory and Restocking

Collections

My work there brought in over $12,000 above budget in 3 months.

Shell Self Storage

Conyers GA & Shelby NC

Property Manager 01/2010- 04/2012

Opened & Closed Property

Rented out rental trucks

Daily Reports & Deposit

Marketing

Supervised 3 employees

Collections

Cash handling

Days Inn

Cherokee NC

Asst,Manager 06/2009- 01/2010

Reservations & Marketing

Daily operations

Supervised 8 employees

Auditing 3 shifts of paper work

Inventory & Stocking

Deposits & Reports

R& D Remodeling

Rutherfordton,NC

Office Manager 01/2007- 05/2009

Opening & Closing of Office

Ordered all supplies

Customer Appointments & Sales

Paid invoices

Basic payroll

Cash Handling

Daily Reports & Deposits

Toys R US

Asheville .NC

CSR 10/2006- 01/2007

1.Ran customer service desk

2.Sales

3.Inventory & Stocking

4. Daily Reports

Over Look Mobile Home Park

Swannanoa,NC

Property Manager 04/2006- 10/2006

1.Daily opening & closing of office

2.Daily Rent collection and handling of non-payment

3.Eviction Starting Process

4.Daily,weekly and monthly reports

5.Property Security

6.Sale of used homes and rental of used homes

Bay County Schools

Panama City,Fl

Substitute Teacher 07/2005 -- 02/2006

1.Lesson Planning

2.Overseeing 24-26 students *including special needs & troubled youth

3.Mentoring students when needed

4.Daily & weekly reports

Suburban Lodge

Conyers GA 08/2004- 03/2005

Property Manager

1. Open & close office

2. Set up house keeping's daily rooms assignment

3.Supervised 8 employees

4.Deposits & Audit & Marketing

5.Security off property after office closes

6..Check in & out

7.Inventory & ordering

8.Room Checks

9. Basic Payroll

Ice Service

Asheville,NC 28803

Manager /Clerk 02/1986- 09/2001

1.Open & Close Store

2. Retail Profit & Account Representative

3. Schedule & Train new employees

4.Supervision of 6 employees

5.Gas & Grocery Ordering

6.Inventory

7. Reports & Deposits

My references:

This is the place to go for storage!

OVERALL RATING

5/5

Customer Service

5/5

Cleanliness

5/5

Convenience

5/5

Security

5/5

January 21, 2014 - Kevin - Charleston, SC

Reason for storing: Needed More Space

I HATE the idea of paying for storage, but if you have to, this is definitely the place to go! My customer service experience with both Tony and Clara was awesome! I've never had to rent storage before and had horrific ideas of what was coming, but it was nothing like what I expected! Clara walked me through all the account set up and access and Tony saved me when I wasn't sure what size unit I would need when we were unloading the truck. When you're moving, you have to make plenty of choices, and this was easily my best yet!

Clara is the best

OVERALL RATING

5/5

Customer Service

5/5

Cleanliness

5/5

Convenience

5/5

Security

5/5

July 19, 2013 - Nancy - Charleston

When I came into the storage office, Ms.Claire stood up asked what brought me in and grabbed her clipboard took me to a unit and told me the details. She made it such a easy and care free move in,She gave cold bottles of water and went out of her way to take care of us . The property was clean,security top notch.

Stephanie Collett

2 weeks ago-

I recently rented a storage space for my college student daughter. Clara, the assistant manager, helped me. She made the process very painless - even pleasant! The facility is very clean and well lit. There are numerous security checks (entering your user code), cameras, etc. which made me feel better about my daughter using the space. As an office manager for a design firm, I have interfaced with storage facilities frequently. I have to say, Clara was truly head and shoulders above most of the people I have worked with in terms of her attention to detail, commitment to customer service and pleasant demeanor. I would definitely recommend this facility!

Edi Rose

6 months ago-

I am thrilled with the service, price and cleanliness of the storage facility. It was easy to reserve the space online, complete the necessary forms in the office (which were all electronic, awesome) and obtain access to the space. It is spotless, safe, easy to navigate to the storage space. They have dollies for you to use and the staff is courteous and professional - Clara was awesome!

To Whom It May Concern,

I feel quite privileged in writing this reference for Clara Goodman. I met Ms. Goodman in October, 2006. I was a guest staying at the hotel she managed.

I felt a sense of warmth that I have never felt in any hotel stay.

She showed a genuine interest in pleasing her guests and went above and beyond.

Needless to say that when the idea of a vacation came to mind the following year

I thought of Clara and the excellent service that I received. She cares and it shows.

When it comes to hard work, creativity, and dedication you need not look any further than Clara. When others seem concerned with the bare minimum and mediocrity, Clara is concerned with the best interests of her clients. You will understand why I was so impressed by her when you see her winning smile and infectious enthusiasm.

In addition to raising a family and being a good mother, Clara has always found the time to take care of others. Her concern for the well-being of others is extraordinary. I usually don't write recommendations, but when given this opportunity I more than happy to do so.

Sincerely,

Chastity Lucas

November 3, 2012

To Whom it may concern:

I recommend that Clara Dodd will make a great employee.

I hired Clara for a Resident Managers job at a storage facility. Clara

immediately made a difference in collections and rentals.

Although Clara had some experience at this job, she adapted to our

company routine right away. Customers loved her, and she gave

them great customer service.

I am very pleased to say that Clara is one of the most delightful

people I have ever meet personally and professionally. She would

make a great employee for any company.

Wanda Morgan

Retired Dist. Manager

American Storage

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