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Customer Service Representative

Location:
Houston, TX
Posted:
September 14, 2014

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Resume:

STACY DONALDSON

*** ***** ***** *** **

Arlington, TX, 76013

817-***-****

acfxo4@r.postjobfree.com

CAREER OBJECTIVE

• To obtain a challenging and rewarding position with opportunities for advancement while utilizing

my communication and interpersonal skills as well as my work experience.

ADDITIONAL SKILLS

• Outstanding Customer Service skills

• Medical Billing and Coding.

• Excellent communication skills written, verbal and interpersonal.

• Cash Handling, Billing, Invoicing, Balancing.

• Computer, Type, File, Phone, Copy Machine, Fax.

• 10 key, Mail, Data Entry.

E D U C AT I O N

Medvance Medical School, Arlington, TX Graduated May 2011

• Diploma in Medical Billing & Coding

James Bowie High, Arlington, TX

PROFESSIONAL EXPERIENCE

PRIMROSE, North Arlington, TX

PRESCHOOL TTEACHER, August 2013 – present

• Planning activities based on a child’s interest.

Teaching children through structured play.

• Developing a child’s curiosity and knowledge.

• Abiding by all local regulations as well as safety protocols.

• Tidying up the classroom at the end of a lesson.

• Building relationships with parents.

• Cleaning toys and class equipment.

• Updating the classroom bulletin boards with children’s artwork.

• Participating in school events.

• Maintaining in good order the appearance, and décor of the classroom

• Submitting weekly lesson plans.

805 Shady Point Apt 29 Arlington,, TX,, 76013 817-***-**** acfxo4@r.postjobfree.com

CHILDTIME LEARNING CENTER, Arlington, TX

LEAD TEACHER, Mar 2013 – Aug. 2013

• Developing a well managed, child oriented learning curriculum.

• Motivating and stimulating children's learning abilities through teachings of sign language.

• Ensuring the health, safety and wellbeing of the children. Completing all required paperwork.

• Preparing and arranging pre class materials.

• Abiding by all local regulations as well as safety protocols.

• Maintaining pupil attendance records.

TREEHOUSE ACADEMY, Arlington, TX

PRESCHOOL TEACHER, May 2012 – Mar 2013

• Establish and enforce rules for behavior, and procedures for maintaining order.

• Organize and lead activities designed to promote physical, mental and social development, such as

games, arts and crafts, music, storytelling, and field trips.

• Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social

skills.

• Observe and evaluate children's performance, behavior, social development, and physical health.

• Read books to entire classes or to small groups.

• Provide a variety of materials and resources for children to explore, manipulate and use, both in

learning activities and in imaginative play.

• Assimilate arriving children to the school environment by greeting them, helping them remove

outerwear, and selecting activities of interest to them.

• Teach proper eating habits and personal hygiene.

• Prepare materials and classrooms for class activities.

• Enforce all administration policies and rules governing students.

• Identify children showing signs of emotional, developmental, or health related problems, and

discuss them with supervisors, parents or guardians, and child development specialists.

• Meet with parents and guardians to discuss their children's progress and needs, determine their

priorities for their children, and suggest ways that they can promote learning and development.

• Adapt teaching methods and instructional materials to meet students' varying needs and interests.

• Arrange indoor and outdoor space to facilitate creative play, motor skill activities, and safety.

• Prepare reports on students and activities as required by administration.

ARLINGTON MINOR EMERGENCY CLINIC

MEDICAL RECEPTIONIST Intern- March – May 2011

• ICD 9 Coding.

• Able to perform claim submission payment posting and patient statements.

• Knowledge of preparing appropriate claim documents.

• Ability to work and communicate in a positive and cooperative manner.

• Knowledge of medical Terminology.

• Knowledge of diagnosis and procedures coding

HMS (TEMPORARY), Arlington, TX

CUSTOMER SERVICE REPRESENTATIVE, April 2011 – Jun 2012

• Review insurance policy to determine coverage.

• Prepare insurance claim forms or related documents and review them for completeness.

• Organize or work with detailed office or warehouse records, using computers to enter, access, search

or retrieve data.

• Post or attach information to claim file.

• Calculate amount of claim.

TACO BUENO, Arlington, TX

MANAGER TRAINEE, Aug 2004 – Mar. 2010

• Maintain sanitation, health, and safety standards in work areas.

• Operate large volume cooking equipment such as grills, deep fat fryers, or griddles.

• Read food order slips or receive verbal instructions as to food required by patron, and prepare and

cook food according to instructions.

• Take food and drink orders and receive payment from customers.

• Serve orders to customers at windows, counters, or tables.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Assist customers by providing information and resolving their complaints.

• Greet customers entering establishments.

• Answer customers' questions, and provide information on procedures or policies.

• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as

mopping floors and emptying trash cans.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that

there is adequate change.

• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed

appropriately.

• Supervise others and provide on the job training.

805 Shady Point Apt 29 Arlington,, TX,, 76013 817-***-**** acfxo4@r.postjobfree.com



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