Keisha Willis

*** * **** ******, ***. A, Inglewood, CA 90301 . Cell: 310-***-****

acfxcc@r.postjobfree.com

Administrative Professional

Profile

Administrative support professional offering versatile office skills and

proficiency in Microsoft Office programs. A problem solver who readily adapts

to change and has a strong attention to detail. Elevated level of

professionalism and confidentiality. Works independently in a proactive and

efficient manner. Has the ability to learn and master new concepts, a

positive work ethic and a commitment to providing unsurpassed service.

Key Skills

Office Office Management Spreadsheets/Reports Front-Desk Reception

Skills: File Management Calendaring Administrative Support

Event Management Business Communication Travel Coordination

Computer MS Word MS Outlook Copier & Fax

Skills/Of MS Excel Windows Vista/7 Binding Equipment

fice MS PowerPoint Telephone (1-6 lines)

Equipment

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Experience

Heavenly Couture Lead Key Holder, 2014 to Present

Handling multifaceted tasks as an assistant store manager in a retail clothing

store.

Managing employee performance, attendance, scheduling, training and development.

Maintaining store inventory by ordering inventory, processing inventory, managing

returns and damaged items

Store, employee and customer safety and security

Promoting sales goals

Ensuring excellent customer service throughout the store

Maintaining store appearance to company standards

First Service Networks (Office Team) - Administrative Assistant, 2010 to 2011

Los Angeles, CA

Handled multifaceted tasks professionally as an administrative assistant in a

fast-paced call center.

Compiled daily reports and Power Point presentations. Proofreading for accuracy.

Communicated with and provided information to managers, co-workers, and clients.

Performed general office duties: ordered supplies, screened/transferred calls,

planned meals for the office, kept meeting minutes, scanned, faxed and filed

documents, maintained equipment, coordinated with vendors/building

representatives.

CCG Investor Relations - Los Angeles, Administrative Assistant, 2009 to 2010

CA

Handled multifaceted tasks as an administrative assistant. Known for "can-do"

attitude and high-quality work.

Communicated with and provided information to managers, co-workers, and

subordinates

Compiled investment packets for distribution (binding, assembling and packing).

Performed general office duties: ordered supplies, screened and transferred

calls, scanned, faxed and filed documents, planned meals/meetings for the office.

Fremont Inv. & Loan - W. Los Angeles, CA Customer Service Rep., 2004 to 2007

Handled multifaceted tasks as a customer service representative in a banking

environment.

Provided timely, courteous and knowledgeable responses to information requests

and prepared official correspondence.

Opened new accounts, processed account transactions and maintained a balanced

cash drawer.

Assisted in the verification of cash shipments.

Target - Inglewood, CA GSTL/Guest Service Manager, 1998 to

2003

Handled multifaceted tasks (e.g., managing employees, hiring and training) as a

manager in a larger retail company. Personally selected by the District Manager

to assist in the opening of 2 new stores.

Managed a store of 40+ employees.

Responsible for accurately staffing the service areas to efficiently handle guest

traffic.

Maintained attendance records and prepared performance reviews for several

departments.

Education

CSU Dominguez Hills - Carson, CA

Bachelor of Science Degree

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