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Customer Service Sales Representative

Location:
South Houston, TX
Posted:
September 13, 2014

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Resume:

***** ****** *******

Spring, Texas *****

832-***-**** cell

832-***-**** cell

acfxar@r.postjobfree.com

CARL TERRELL

Career

• Varied but accomplished background in Operations, Sales and Customer Service & Security.

Profile

• Excel in Operation Management, Warehouse Traffic Management, Distribution and

Personnel Movement Control.

• Experienced in scheduling Freight Operations and Client Relations.

Work Experience

St. Luke`s Episcopal Health System March, 2010- Present

Sr. Materials Supply Technician/ Materials Management

Assist replenishment of needed supply items and the adherence to an

Execution of established procedures and goals.

Maintain correct shelf life of dated supplies. Safety handle LUM

Packages inspect integrity of packages using service codes to sort and deliver.

Link Staffing (Lexicon Pharmaceutical) August 2013-Present

Safety and Security Officer

Monitoring activity on C-Cure system at the lobby desk.

Patrol and secure buildings, investigate security system alarms,

responds to emergency situations as required, and reports unusual

Suspicious activity.

Guardsmark Security May, 2010- August 2013

Security Officer

Conduct vehicle area patrols, investigate security system alarms,

responds to emergency situations as required, and reports unusual

Suspicious activity.

Whelan Security: (Hewitt-The Woodlands) December, 2008- March, 2010

Corporate/Physical Security-Safety Officer

Monitor main lobby security desk and parking lot as associates arrive for work.

Responsible for badgeing Associates, Vendors, Guest, and Contractors.

Conduct interior, and exterior patrol, Monitor CCTV, and rover duties with company vehicle

When assign. Complete DAR report daily at the end of shift

MW Cleaners October, 2008- March, 2010

Plant Driver

Responsible for providing World Class customer service, deliver company assets to substations,

Warehouses, and perform daily van inspections.

A&E The Graphics Complex February, 2008- December, 2008

Quality Control

Responsible for providing World Class customer service. Make sure the job was processed correctly by following instructions on the

work order. Prebill all work orders and delivery order to the customer.

Schwans Home Service,Inc September, 2006- March, 2008

Customer Service Manager

Responsible for selling variety of frozen food to new and existing customers throughout an assigned route sales delivery area. Build

customers and operate a commercial motor vehicle.

KELLOGG, BROWN & ROOT, -TIKRIT, IRAQ January, 2004 – March, 2006

Security Technician

Responsible for the implementation plans, policies and procedures necessary to provide support in

Logistics area of movement control, transportation and supply daily.

Provides expertise in pre-deployment activities, movement activities to and from, and force protection for over

300 KBR personnel.

Plans, organizes, leads and enforce security rules and government regulations insuring compliance.

Conduct New Hire security briefs.

Constant daily interaction with customer provided.

Identifies and troubleshoot problem areas in movement and recommends solutions.

Provide daily, weekly, monthly reporting and correspondence on movement activities.

Management support for Security Technicians and Security Officers.

KRISPY KREME, Houston, TX November, 2001 – May, 2003

Delivery Service Representative-Night Shift

Pull, stock, and load merchandise ensuring load is properly secured.

Responsible for delivering merchandise, following companies’ policies and procedures.

Maintain necessary records.

Perform proper pre and post-trip inspection on vehicle to and after each trip.

OFFICE DEPOT, Houston, TX November, 1985 – December, 2003

Distribution/Night Operation Manager

Managed 50 Personnel consisting of Order-Fillers, Fork lift Operators, Packers, QA/QC, Checkers, Leads,

Inventory Control, Pre loaders to load Trucks at night, and Data Entry Operators.

Maintained World Class Environment in conjunctions with current policies and procedures.

Maintained high awareness in Safety and Security concerning all assets.

High quality and Productivity of work in meeting company standards.

Other Positions: Production Supervisor, Delivery Service Rep, Forms Management Coordinator, & Receiving Clerk

October, 1994 –May, 1999

UNIQUE SANITATION, Houston, TX

Outside Sales Representative

Performed direct customer service.

Update and maintain account records

Handled Administrative duties

Answer phone and customer inquiries.

Generate new prospects.

FOLEY’S WAREHOUSE, Houston, TX April, 1985 –September, 1985

Receiving Clerk

Proven abilities in stocking, order-picking, shipping and receiving.

Performed loading and unloading of trucks on a daily basis.

Skilled in safe forklift driving and warehouse operations.

Able to update and maintain accurate records of shipments, routes and related costs.

October, 1984-September, 1985

SECURITY GUARD SERVICES, Houston, TX

Security Patrol

Stand guard, walks, and or patrol premises to prevent theft, violence, or infraction of rules.

Responsible for monitoring and patrol secured area.

Check badges.

Daily interaction with in house customer and visitors.

Conduct security and maintenance inspections.

Education/Certification

Dwight D. Eisenhower- Houston, TX

High School- Diploma

TEXAS SOUTHERN UNIVERSITY-Houston, TX

Business Management

Received Executive Development Program Certificate-Rice University, Houston, TX

Defense Security Service Academy-KBR

Received Essentials of Industrials Security Management Certificate-KBR

Professional Leadership Training Program-OFFICE DEPOT

Star and Delivery Service Training Certificate-OFFICE DEPOT

KELLOGG BROWN & ROOT:

FRONT LINE SUPERVISOR CERTIFICATE FOR MAY, 2005

KELLOGG BROWN & ROOT:

SAFETY STAR OF THE MONTH FOR JUNE, 2004

3 BRIGADE COMBAT TEAM 1 INFANTRY DIVISION

RD ST

CERTIFICATE OF APPRECIATION FOR FEB, 2004

KELLOGG BROWN& ROOT;

CERTIFICATE OF APPRECIATION DECEMBER, 2005

3rd BRIGADE, 3RD INFANTRY DIVISION

CERTIFICATE OF APPRECIATION DECEMBER, 2005

Secretary of Defense Medal For The Defense of Freedom Award, January, 2006

Othe

r

Skilled in Personal Computer Microsoft Word, Microsoft Excel and Microsoft PowerPoint.

Operates various warehouse equipment and machinery-electric and manual pallet jacks, 4k and 6k forklifts,

Propane gas knowledgeable.



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