Katelyn Arroyo

***** ***** **** **, *******, TX *7041

281-***-****

acfx91@r.postjobfree.com

1. Accountable Retail Associate demonstrating a high level of ownership

Summary

and initiative. Quick and effective at decision making, while

maintaining excellent customer service throughout the sales process.

2. Retail Sales Associate with 2years in upscale retail apparel, shoe and

jewelry sales. Enjoys helping customers find products to meet their

needs

3. Solid computer skills.

4. Excellent working knowledge using Microsoft Excel, Microsoft Word

5. Ability to train, motivate, and supervise customer service employees.

6. A team player, acknowledged as “Total Quality Customer Service

Professional.”

Approachable Excellent time management

• •

Highlights

Flexible Analytical

• •

Dedicated team player Typing speed 35 WPM

• •

Reliable and dependable Exact Software

• •

Bilingual Resolution oriented

• •

•

Family Thrift Center, Houston, TX 08/2012

Employment

09/2014

Customer Service / Cashier / Floor recovery

1. Quickly and effectively solve customer challenges.

2. Maintain quality control/satisfaction records, constantly

seeking new ways to improve customer service.

3. Computed sales prices, total purchases and processed

payments. Worked as a team member to provide the

highest level of service to customers.

4. Operated a cash register to process cash, check and

credit card transactions

5. .Maintained friendly and professional customer

interactions

Cypress Ridge High School, Houston, TX 2014

Education

Continuing education in Criminal Justice.

References

Zussette Arroyo

Sales Associate

Macys

832-***-****

Maria Elizalde

Ultrasound

Kelsey Seybold Clinic

832-***-****

Carina Sanchez

Sales Associate

Memorial City Mall

281-***-****

Vivian Fuentes

Child care

832-***-****

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