LISA DODGE

*** ****** ****** *****, *** York ****1 315-***-****

315-***-****

Summary of Qualifications:

Excellent Computer Skills

Strong Customer Service Skills

Trustworthy and Reliable

Experience:

Utica Rescue Mission Utica, New York

Administration Bldg. 4/2014 to

Present

Volunteer in the Administration office answering phones, Customer Service

questions, Data Entry, Letter Correspondence, all other office responsibilities.

O. C. Board of Elections Utica, New

York

Principal Clerk 2/2011 to 12/2012

Responsible for all data collected by polling machines, along with all paper work that

inspectors collect at the polling sites. Customer service calls and complaints. All

secretarial duties for the Commissioner. Make schedules and appointments of all

inspectors. Enter data and register voters on a daily basis.

Utica City School District Utica, New York

Clerk Typist/Stenographer 1998 to 2003

Responsible for entering attendance data. Kept records relative to incoming student

Applications. Coordinated parent-teacher conference meetings. Prepared and

maintained records for Magnet School Program, Universal Pre-Kindergarten Program,

Utica City School Daycare Program and Therapeutic Program. Maintained records

pertaining to bussing of students, as well as, payment of Daycare Program.

Loretto Utica Center Skilled Nursing Unit Utica, New York

Ward Clerk 1996 to 1997

Responsible for the medical records of all residents in the Nursing Unit. Prepared

medical documents for use by Doctors in the facility. Scheduled various appointments

for residents. Answered telephones on the unit. Routine filing and typing.

City of Utica Board of Water Supply Utica, New

York

Billing Clerk/Supervisor 1983 to 1995

Prepared estimated account information for all accounts not read by Meter Reader.

Processed computer information and checked for accuracy against account books-made

corrections as warranted. Prepared individual accounts for billing process and monthly

vouchers for major accounts (large companies, municipalities, and other government

agencies.) Addressed customer inquires and complaints regarding water bills and took

appropriate action.

Education: Thomas R. Proctor High School Utica, New York

High School Diploma/Business 1970 to 1974

References: Will be furnished upon request.

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