Sarah C Butler

**** ***** **, ****** **, *****

678-***-****

acfx7h@r.postjobfree.com

MANAGEMENT /CUSTOMER SERVICE PROFESSIONAL

Profile

* More than 10years’ successful experience in management,customer service and support, with recognized strengths in problem-solving and troubleshooting, planning and implementing proactive procedures and systems to avoid problems in the work place.

* Possess solid computer skills with proficient math and cash handling skills

* Effective leadership with the ability to multi-task and oversee daily productivity

* Detailed orient team player, acknowledged as “Total Quality Customer Service Professional.”

* Diligence to provide the highest quality of service

Employment

CVS Pharmacy

2001 - Present

Field Management District 2705/District Scheduler

* Assist in on boarding of newly hired pharmacist in the district that includes 23 stores( 6- 24hrs and 17- 8am to 10pm )

* Quickly and effectively cover all vacation requests off, jury duty, sick calls and all other emergency and non-scheduled events

* Successfully secure, coordinate and staff several off-site flu clinics with several major companies and senior residential facilities

* Strategically conduct job fairs for the purpose of hiring and staffing for pharmacy staff

* Assist in training for all pharmacy new hires and implementing all new company rollouts and updates for the district.

* Maintain quality control/satisfaction records; assist in all yearly scheduled inventories and audits, offer support to all pharmacy needs, constantly seeking new ways to improve customer service.

Marriott Corporate Services

1988-2001

Operations and Catering Manger

* Handling of all facility accounting and completion of financial reports, accounts payables and receivables

* Instrumental in igniting revenues from $58K in 1994 to $224k in 2000.

* Prepare weekly schedules and process payroll, implement new menu cycles and promotions, purchase and receive all supplies

* Responsible for all aspects of catering sales and events

Education

Talladega College, Talladega, AL

1984-1986

DeVry Institute of Technology, Atlanta,GA

1986-1988

References Furnished Upon Request

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