WILLIAM H. GALLAGHER
acfx2h@r.postjobfree.com 810-***-**** 6826 Foxthorn Road Canton, MI 48187
OBJECTIVE
Seeking a position fit for a skilled executive that will effectively utilize acquired expertise and communication skills within a growth oriented company.
Bringing a commitment to excellence as well as extensive knowledge of consultative sales and exceptional organizational, analytical and managerial skills.
AREAS OF EXPERTISE
! Financing
! Project and Account Management
! Blue Print Reading
! Customer Support
! Customer Relations
! Account Development
! Seminars / Training
! Machine Technician
! Shipping and receiving
PROFESSIONAL EXPERIENCE
Evergreen Install Services ? Canton, MI January 2011 - Present
Lead Project Manager USA / Canada
? Communicated with clientele to gather customer demands.
? Devised and executed installation time line, scope and team specifics required to complete jobs.
? Trained and coached teams throughout USA and Canada on installation of chemical, soap and other various dispensers.
? Increased install quantities 300% through professional service, specializing in Health Care and Food Service facilities as well as Universities.
TruGreen ? Wixom, MI December 2007 - December 2010
Senior Tech Account Representative
? Responsible for developing new accounts and maintaining clientele base.
? Utilized combination of inbound-lead follow-up, indoor phone sales, field sales, and direct marketing efforts to increase company revenues
Watson Group Financial ? Waterford, MI May 1996 ? December 2007
Loan Officer
? Originated documents and closed mortgage loans, concentrating in residential and construction lending.
? Developed and implemented bank?s automated underwriting system Calyx 203-K Templates.
? Selected to originate Chase Banks Rural Development Renovation ?Pilot Program?.
Hytrol Manufacturing ? Garden City, MI
September 1987 ? May 1995
Operations Manager
? Developed and implemented scheduling, tracking and job cost systems.
? Supervised successful conversion from manual to computerized record keeping, resulting in enhanced customer service and account reporting.
? Scheduled efficient delivery of parts during Desert Shield and Desert Storm.
? Supervised conversion of critical parts in cruise missile engine from government to commercial application with Williams International.
EDUCATION AND TRAINING
Henry Ford Community College ? Dearborn, MI
Served on advisory board. Worked with instructors on improvements in machine production, SPC, quality control
procedures and blue print reading.
Mott Community College ? Lansing, MI
American College of Barcelona ? Barcelona, Spain
1988-1992
1973-1974
1972-1973