GRACE ROMANO

***** ******** ****, **** *

Reisterstown, MD 21136

410-***-****

acfwrm@r.postjobfree.com

PROFILE:

Organized, productive individual offers professional skills and proven record of achievement in these key business areas:

•Strategic Sales/Marketing •Presentations •Negotiations

•Office Management •Project Management •Calendar Maintenance

•Travel Arrangements •Customer Service •Client Relations

•Event Planning/Management •Contract Administration •Administrative/Secretarial Services

EMPLOYMENT HISTORY:

Professional Experience

Self Employed as a Virtual Administrative Assistant

Reisterstown, Maryland 21136 08/2011 to Present

In response to a posting I placed on CraigsList, I was hired to do a variety of assignments by a large number of clients.

State of Maryland - Transcriptionist, Recorded Board Meetings (4)

Marvin Haynes - Creating RFPs for submission to Government agencies

Earman Branch - Assist in setup of art studio and mass production of designs to be sold in PX

Dwight Young - Creating a biographical memoir of terminally ill young man

Margaret Scarlett - Assisted Dr. Scarlett in creating MOHLA, Maryland Oral Health Learning Alliance

Cindy Berg - Posted ads for TNICentral Medical Transcription Service, on CraigsList in cities across US

Executive Assistant

DLI (Drycleaning & Laundry Institute International)

14700 Sweitzer Lane

Laurel, Maryland 20707 06/2007 to 04/2011

DLI is a worldwide, membership driven association for drycleaners. This position reported directly to the Chief Executive

Officer and Senior Vice President with heavy emphasis on the planning, preparation and coordination of three Board

Meetings taking place at various locations throughout the United States and Maryland. This included preparation of

binders containing the various issues that would be discussed at the Board Meeting, taking detailed minutes of the

meeting, transcription of those minutes and then submission of the minutes to the Board members for review. Also

included oversight and management of all phases of two programs; the Award of Excellence and the Premier Club.

Coordinated all travel needs, expense reports and accounts payable requests for the executive staff.

Administrative Coordinator

SUSQUEHANNA BANK

100 West Road, Suite 101

Towson, Maryland 21204 10/2005 to 01/2007

Reported directly to the Senior Executive Vice President of Commercial Lending and provided minimal support to the

Senior Vice President, C&I, plus the five members of his team. Support consisted of forms preparation, editing and

composing letters and emails, transcription, locating loan files, coordinating FedEx and messenger deliveries, heavy

calendar maintenance. Created, edited, updated and prepared numerous reports on a weekly, monthly, and quarterly

basis.

Clerical Temporary Positions

KELLY SERVICES

Reisterstown Road

Baltimore, Maryland 21208 06/2005 to 09/2005

T. Rowe Price - FileMaker Data Entry

FedSource - Typing

US Shire Pharmaceuticals - SAP Data Entry

Escrow Assistant

MIS (Mortgage Information Systems) office closed April, 2005

11515 Cronridge Drive

Owings Mills, Maryland 21117 01/2005 to 04/2005

Processed incoming orders for title work from Ameriquest, ordered property tax, water bill, and school tax

information for properties in New York State from sub-contractor or contacted the county, town and/or village

municipality directly for this information. Processed pre-settlement forms, downloaded and printed binders,

created a database of all contact names, addresses, and phone numbers known to the company in order to ease

the retrieval of tax information for state of New York, worked with accounting department to reconcile checks

returned by various tax collection units in New York.

Junior Processor

MILLENNIUM TITLE & ESCROW, LLC (n.k.a. PROPERTY TITLE & ESCROW, LLC)

2624 Lord Baltimore Drive, Suite E

Baltimore, Maryland 21244 10/2001 to 01/2005

Responsibilities included opening files, processing endorsements and insured closing protection letters, ordering

payoffs. Additionally, responsible for creating all marketing and advertising media distributed. Responsible for

creating mailing labels from phone lists provided to me by upper management. Design flyers to be included along

with other materials to assorted persons within the industry. Design a monthly flyer for broadcast faxing. Called

upon to design a glossy tri-fold distributed at an upcoming business conference. Additionally, designed camera-

ready advertisement used in recent addition of Home Buyers Journal. Redesigned or created numerous forms

used on a daily basis by all members of the company. Organized and streamlined various procedures previously

processed manually throughout the company. Set up broadcast fax database. Provide PC/software support to all

members of company when called upon.

Clerical Temporary Positions

OPTION ONE / MAXIM STAFFING / NRI 04/2001 to 10/2001

OPTION ONE Alpharma, Executive Assistant to Vice President, data entry

MAXIM Woodholme Gastroenterology Associates, receptionist

MAXIM Johns Hopkins Hospital, Administrative Assistant to the Chief of the Psychiatric Department

NRI Child Welfare League of America, Executive Assistant to the Director

Executive Secretary

CAREFIRST BlueCross BlueShield of Maryland

10455 Mill Run Circle

Owings Mills, Maryland 21117 06/1997 to 01/2001

Managed all phases of daily office routine with special emphasis on calendar maintenance and scheduling.

Processed all travel requests, expense reports and check requests for the department. Reviewed for signature,

then processed, all invoices for the department. Maintained office supplies and supervised maintenance/repair of

all office equipment. Responsible for setting up new department hires with all necessary

hardware/software/communication. Created and maintained a file for all paperwork generated by or associated

with the items listed above.

Created and edited various types of presentations for senior management in a fast-paced, dead-line driven

environment. Used Microsoft Word, Excel, PowerPoint and other software to create charts, graphs, and other

graphics projects in support of marketing research and product development. Responsibilities included

maintaining/updating records, writing/producing correspondence, and memoranda, meeting preparations

(including catering) as needed and completing special projects as assigned.

Contact this candidate