Asia N. Beasley

*** *. ****** **. *** . ***

Houston, Tx 77067

acfwow@r.postjobfree.com

573-***-****

Objective

To obtain a position where strong leadership and excellent customer service is of value

Employment History

Randstad Professionals 12/2013 – Present

Customer Service Representative, Document Entry Clerk, Accounting Clerk

• NCO/APAC – Chase Debit Card Project

• Church Services – Accounting Clerk

• Sprint Waste Services – Accounting Clerk

Check Into Cash Humble, TX 09/2012 – 09/2013

Branch Manager

• Managed all branch operations from loans application to expired accounts

• Supervised 1-2 employees each shift

• Collected on 250+ delinquent accounts 3 times daily by phone and also through skip search efforts

• Grew OPB (Overall Percentage Balance) through the gain of loan sales to meet monthly quota

• Faxing, Copying, Telephone/ Headset Knowledge, Multi Computer Systems, Filing, and Typing

• Multi System Use and Data Entry

• Teller incoming and outgoing cash handling

ADT Security LLC Houston, TX 04/2012 – 10/2012

Residential Sales Representative

• Achieved monthly sales quota by identifying the positive features and advantages of each product

• Processed all sales orders and work orders

• Maintained customer cancelation by resolving all retention issues to fit customer needs.

• Data Entry and 40+ WPM key stroke

Manpower (SRG Global) Portageville, MO 10/2010 – 05/2011

Assembly Worker

• Inspected 100’s of car parts daily through an assembly line

• Operated and loaded machinery weighing over 20lbs

• Pulled parts off a rotating line

• Processed daily report for all call parts

• Printed labels and packaged car parts

New Wave Communications Sikeston, MO 03/2007 – 06/2009

Outbound Collections/Billing Rep

• Assisted several customers daily with service needs through a dialer system

• Explained equipment usage over the phone and by sending brochures

• Collect on 50 - 100 delinquent accounts daily

• Sold telephone, cable and internet products

• Used troubleshooting/ technical solutions to assist in the repair of service malfunctions

• Upgrade and downgrade services along with connecting and reconnect services daily

• Processed daily and weekly tracking reports of calls, payments and contact percentage

• Mail out all invoices

Loan Smart Newport News, VA 02/2006 – 09/2006

CSR/Loan Officer

• Opened old and new loan accounts by verifying each applicants' qualification credentials

• Wrote, designed and produced packets

• Approved all new applications for lines of credit

• Entered codes for computer program to generate ratios for use in evaluating customer’s loan

• Corrected all errors through investigation of records

• Successfully handled petty cash balancing daily at the start and end of shift

• Counted and balanced cash drawer and deposited all incoming cash in night depository

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Verizon Hampton, VA 04/2005 – 10/2005

Telemarketer/Sales Agent

• Recommended services such as additional telephone instruments, telephone systems, and internet

• Assisted supervisor in training and managing up to 20 reps achieve success in productivity

• Explained equipment usage over the phone and by sending brochures

• Successfully used business training to complete customers’ requests

• Answering consecutive calls on a fast pace telephone dialer

• Notating, researching, analyzing and verifying customer’s accounts

Education

1998-2002, New Madrid County Central High School New Madrid, Missouri

• Graduated 2002 with High School Diploma

5/2003 - 7/2003 Sikeston higher area education center, Sikeston, Missouri

• Some College Coursework Completed

9/2011-1/2013 Pennfoster Career School

• Certified Medical Billing and Coding

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