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Customer Service Administrative Assistant

Location:
North Hollywood, CA
Posted:
September 12, 2014

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Resume:

Marisol Duran

**** ***** ******, ***. #**

Cudahy, CA 90201

323-***-****

acfwop@r.postjobfree.com

OBJECTIVE

To work independently in a professional work environment. Looking for an opportunity where

there is room for advancement within the company.

Problem Solving & Computer Knowledge

Ability to handle multiple priorities and to meet deadlines in a fast-paced, high transaction volume

environment. Knowledge of computer software includes but not limited to: QuickBooks, Quicken,

ACCPAC, SAP, ORACLE, ROSS, Outlook; advanced in Adobe, Microsoft Word and Excel. Have

knowledge and understanding of the General Accepted Accounting Principles (GAAP) in

accordance to internal guidelines and policies. I am familiar with general ledger accounting,

recording journal entries and utilizing and preparing financial statements. Generate reports to

verify data recorded and to identify problems and/or discrepancies with experience in resolving

any issues in a timely fashionable manner by using all available resources.

Customer Service/ Communication

Ability to write and communicate in a professional manner with vendors, customers, office staff

and others to provide updated information and resolve problems relating to financial transactions

and activity. Fluently Bilingual-Spanish with the ability to read and speak French. Use available

resources such as e-mail/fax to relate important account information to customers and vendors

to resolve invoice payment issues as well as with vendors to resolve issues with payables.

Work Experience

Specialized in both Accounts Payable and Accounts Receivable including overseeing Data Entry

Department. Duties included but not limited to:

* Entering manual invoices into accounting system, scanning and researching of distributor

invoices for A/R and A/P purposes

* Verify customer invoices for shipped orders

* Review Weekly Distributor Settlements, enter distributor credits or notify distributors of

paperwork discrepancies and prepare weekly list of refund checks due to distributors

* Enter checks received and research short payments due to shipping shortages/damages

* Issue credit memos and debit memos (chargebacks)

* Keep track of post-dated checks mailed by distributors for deposit and credit purposes

* Alert Supervisor to reschedule shipping of orders by customers and distributors alike with

outstanding accounts that have orders pending to be shipped

* EOM Bank Reconciliation; record, report and reconcile customer EFT payments

* Prepare Month End Receivables/Payables Report (EOM Reports)

* Prepare Weekly Sales Report

EMPLOYMENT HISTORY

Aug 2011 to Present Accts. Receivable Specialist/ Data Entry Sr. Clerk, Bon

Appetit- Vernon, CA

Oct. 2004 to Nov. 2006 Executive Assistant, Kennedy Nameplate Vernon, CA

March 2004 to Oct.2004 Accounts Payable Specialist, Sun Pacific Los Angeles, CA

Dec. 2003 to March 2004 Administrative Assistant II (A/P), UCLA-Corporate Financial

Services Los Angeles, CA

EDUCATION

University of California Los Angeles Major: Economics 1999 to 2002

University of California Santa Barbara G.P.A. 3.67 1996 to 1999



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