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Management Manager

Location:
Mesa, AZ
Posted:
September 11, 2014

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Resume:

KATHLEEN G. PORTER

**** *. ****** **.

Mesa, AZ *5207

602-***-****

acfwd4@r.postjobfree.com

OVERVIEW

Passionate, self-motivated, results-oriented professional with proven

abilities and leadership competencies in the Configuration and Data

Management (CDM) arena. Currently seeking a challenging position within a

company that would benefit from my vast CDM expertise. Comprehend the

importance of an efficient job performance, critical to customer

satisfaction, product repeatability and company profitability.

SUMMARY OF QUALIFICATIONS

> Challenged by opportunities to implement a coherent, systematic,

streamlined, and cost-effective approach to document control where none

previously existed, or to enhance existing methods as a part of

continual process improvement

> Comprehension of EIA-649, MIL-HDBK-61A, ANSI/ASME Y14.5M, ISO 9001:2000

and ISO 10007 (AS9100 reference for CM) for selective application of

best CDM practices used within the industry

> Knowledgeable of contract data management to ensure qualified

documentation and data are tracked, monitored and expedited IAW DD1423

and SOW requirements

> Knowledgeable of Change records management throughout complete

lifecycle: ECR initiation, review/approval coordination, effectivity

establishment, release distribution/submittal, artifact maintenance,

status accounting and metrics gathering/reporting

> Versed on International Traffic in Arms Regulations (ITAR) as per 22

CFR (Parts 120 - 130) in support of controlled exported (and imported)

documentation and data items

> Tested by the International Society of Configuration Management and

awarded title of Certified International Configuration Manager (CICM),

providing the basic foundation for CM strategies

> Demonstrated interpersonal relationship building, influencing,

negotiating and communication skills at all levels of the organization

> Demonstrated oral presentation and written communications skills

> Ability to multi-task, dealing with information at a variety of levels

on a large number of projects within a fast-paced environment

> Detail oriented with ability to prioritize and assimilate information

from a wide range of sources (e.g., technical, legal, financial)

PROFESSIONAL EXPERIENCE

General Dynamics, Advanced Information Systems (GDAIS) [formerly GDC4S upon

purchase of Spectrum Astro Space Systems (SASS) in 2005], Gilbert, AZ and

Scottsdale, AZ 1995 - 2013

Sr. Advanced Specialist 2 - CDM SME (2007 - present)

GDAIS, Scottsdale, AZ

Upon alignment with GDAIS, involved in a company reorganization. Initially

tasked to train on GDAIS CDM methods and tools (i.e., Teamcenter, LiveLink,

SharePoint, ClearCase) utilized at the Scottsdale, AZ facility, and,

wherever practical, worked on process integration to implement best CDM

practices and tools across GDAIS organization. As key CDM staff members

for major programs left the company, was beckoned to perform the full

gambit of CDM functions required for major programs within a classified

environment. Current security clearance, substantial CDM background, and

ability to adapt quickly fostered an immediate, successful transition

within this fast-paced, highly-visible and demanding work environment in

order to support on-time SDRL submittals.

> Developed, executed and maintained status accounting records/reports,

Change control files, Engineering data files, and performance metrics

for SDRLs in classified environment

> Provided contract interpretation/direction to program stakeholders

> Identified, tracked, monitored, and expedited contract data

deliverables IAW contractual requirements (DD1423, SOWs, SDRDs/DIDs)

> Generated/distributed data delivery forecasts to program stakeholders

> Generated deliverable data approval forms and contract submittal

letters; and monitored, tracked and distributed customer follow-up

disposition of applicable SDRL data items

> Addressed security issues and data markings IAW distribution statements

and FAR/DFAR data rights clauses

> Utilized customer's Product Data Management (PDM) system (i.e.,

LiveLink, SharePoint) to submit, capture and manage SDRL data items

> Provided customer support/interface regarding contract data and

requirements

> Established/maintained a technical library for contract data management

(i.e., Mods, COs, SOWs, SDRDs/DIDs, etc.), SDRL correspondence, data

submittals, reference documents, Engineering Change Requests (ECRs),

and customer specifications

> Supported Change Control Boards (CCBs) which included preparatory

activities, document reviews, CCB attendance, action item

identification with follow-up resolution, and meeting minutes

> Supported contract closure efforts, program review activities and

archival storage

> Recipient of GD Silver Eagle Awards (Strength through Individual

Achievement) in recognition and appreciation of above and beyond

performance contributions.

Manager, Configuration/Data Control (1995 - 2007)

Spectrum Astro Space Systems (SASS) and GDC4S, Gilbert, AZ

Successfully implemented the department startup, complete with tools,

staffing and procedures in support of qualified, yet cost effective,

methods for configuration identification, change control, status

accounting, digital data management, and audit. Consistently passed all

CDM Customer audits, ISO audit assessments (for company certification), and

Missile Defense Agency (MDA) AS9100 audit, which greatly contributed to the

overall success of SASS. Engaged and trained a competent team of CDM

professionals to ensure achieving desired results; supported template

creation for consistent, qualified documentation and data work product

output (e.g., technical manuals, company procedures/policies, briefings,

letters, memos); and promoted use of MS Access (w/SQL platform) to

effectively achieve a robust, cost-effective information base for the

management of products and associated product information until funding for

purchased PDM/PLM tools could be supported. Worked closely with Quality

Assurance, CAD, Manufacturing, Engineering to ensure timely release,

capture and control of both hardware and software work product outputs.

Ensured all department activities focused on meeting the needs and

expectation of the customer and on the creation of reliable products in a

reliable, repeatable manner. Activities were measured and performance

measurements/ trends assessed as a basis for continual improvement.

> Implemented a "paper-light" system that significantly reduced "release"

processing times by CDM teams.

> Additionally tasked to support copiers for all SASS locations (assessed

user needs; researched compatible equipment/vendor; negotiated pricing

and lease terms; collected, documented and presented essential costs

and relevant data to Accounting for FASB 13 testing; coordinated

equipment removal, installation and servicing; reviewed, researched, as

needed, and authorized invoices) and significantly reduced company

copier lease expenditures by over $100,000.00 during equipment lease

term negotiations.

> Continuously promoted teaming and streamlining for process improvement

and leaner operations without sacrificing the quality of work products

produced.

> Effectively managed a variety of functions structured within the

Configuration/Data Control organization (e.g., Configuration

Management, Data Management, Forms Control, Business Intelligence and

Library Support Services, Reprographic Services Support, ITAR Data

Management, Company Archival Records Management).

Orbital Sciences, Chandler, AZ 1990 - 1995

Data Manager

Provided lead data management support for the Pegasus and Taurus launch

vehicle programs. Responsible for the management and configuration control

of contract deliverable data involving documentation relative to

administrative, management, financial and technical data. The handling of

this data initially involved technical writing and/or documentation editing

(IAW standard practices, style guides, development plans, contractual

requirements, and hardware configurations) and the follow-up coordination

of applicable word processing, graphics, and reprographics support, as

required, to ensure a qualified, timely CDRL customer submittal. Data

management functions performed included: forecasting/estimating cost of

documentation, initial identification of CDRL and DID/MIL-STD requirements,

scheduling, status accounting/reporting, and storage/retrieval systems

support.

> Tasked to oversee Data Managers associated with other programs, as well

as act as alternate for the Manager of Integration and Technical

Documentation, providing support and direction to department team, as

needed, to ensure the timely development and submittal of qualified and

contractually responsive user documentation.

> Committed member of ISO 9000 Steering Committee.

Litton Electron Devices, Tempe, AZ 1987 - 1990

Supervisor, Documentation/Configuration Control

Responsible for the management of document control activities, implementing

and administering an effective change order system. Established,

controlled, and directed staff in the storing, retrieving, updating, status

accounting, releasing, and mailing (as required) of engineering and

manufacturing documents such as: drawings, Bills of Materials (BOMs),

specifications, operational procedures, assembly instructions, test

procedures and software code/documentation.

> In the face of a threatened loss of major military contracts, was hired

to develop from scratch operational procedures meeting MIL-Q-9858 and

MIL-STD-480 requirements. In a period of less than 3 months, developed

all necessary procedures, gained acceptance by DCAS, trained affected

personnel, and implemented new processes with full support of executive

management.

> Established and co-chaired a Configuration Control Board (CCB) which

brought organization and discipline to the ECR/ECO/ECP process.

ADR Ultrasound, Tempe, AZ 1977 - 1987

Supervisor, Documentation/Configuration Control (1984 - 1987)

Primary responsibilities included overseeing the generation, control,

processing, tracking, and incorporation of ECOs that directly affected

engineering documentation, manufacturing processes, and software usage

(both equipment and product-related), while ensuring compliance with FDA

regulations.

> Received the "President's Award," the company's highest recognition

given to an employee for outstanding accomplishments, for contributions

and efforts made in assisting the company during its

growth/development.

Documentation Control Specialist (1983 - 1984)

Researched and resolved varying documentation issues, working closely with

engineers and technicians in the generation of Engineering Change Orders

(ECOs). Prepared procedures and pictorials from engineering documentation

and proto-type example to assist Manufacturing in the development of new

products and rework. Coordinated ECO review, approvals, and incorporation

activities.

> Utilized a solid understanding of multi-layer Printed Circuit Board

(PCB) layouts and an ability to interpret schematics to perform

checking functions for a critical product launch prior to Vendor

production and ADR manufacturing implementation of PCBs. This effort

eliminated several major drafting errors that would have created costly

manufacturing rework.

Proto-type Assembly - Process Developer (1980 - 1983)

Worked directly with design engineers on the evolution of new products.

Developed circuits from hand-drawn schematics, devising proper layout

techniques with appropriate component selection. Performed a multitude of

mechanical and electrical assembly functions, working from prints,

drawings, wiring diagrams, schematics, and

hand-written or verbal instructions. Officially documented all operations

in preparation of follow-up ECO initiation.

Assembler; Test Repair Services (1977 - 1980)

Performed a variety of electrical/mechanical assemblies (i.e., modules,

drawers, cables, and soldering of PCBs). Disassembled, modified, reworked,

and upgraded company products. Maintained accurate documentation of actual

processes.

PROFESSIONAL DEVELOPMENT (SPECIALIZED TRAINING)

> Certificate of Completion (Software Configuration Management): SEI

Intro. to CMMI, Staged Representation, v1.1 with Kasse Initiatives LLC;

Practical Software Measurement (PSM) Plus Course and Understanding the

CMM with Software Productivity Consortium; Fundamentals of ClearCase

and Unified Change Management with Rational University

> Certificate of Completion (Configuration Management): Engineering

Document Control with University of Milwaukee (Frank Watts); Basic CM,

Advanced CM, SCM with Configuration Management Training Foundation

(John Roberts)

> Certificate of Completion (ISO): ISO 9000 Training with Quality

Institute of America

> Certificate of Completion (C/SCSC): Cost/Schedule Control Systems

Criteria Training with Humphreys & Assoc., Inc.

> Certificate of Completion (Electronics): Summary of Engineering;

Components and Symbols; Blue Print Reading/Interpretation with Rio

Salado

> Various Professional Development Training, Seminars and Workshops

sponsored by companies of employment (i.e., GDAIS, SASS, Orbital, ADR

Ultrasound)

EDUCATION

Alhambra High (graduated w/honors, top 10%)

Glendale Community College (general college courses)



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