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Customer Service Data Entry

Location:
United States
Posted:
September 11, 2014

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Resume:

Karen Smith

** ******** ****** - ********, ** ***01

acfwcm@r.postjobfree.com - 203-***-****

Acquired extensive skill and demonstrated increasing proficiency in all aspects of the

Accounts Payable/Receivable & Collections and Detail oriented to maintain accurate records and control reports.

Work Experience

Scanner

Ricoh Legal - Stamford, CT

November 2013 to December 2013

Responsibilities

Robert Half Temp)

>Document Scanning

>Scan Documents using High-Speed Scanner

>Work to provide best quality image, correct in scan

>Document Prep

>Remove staples, paperclips, and separate perforated reports.

>Insert slip sheets as markers for Index Pages

>Remove Index Tab Pages

>Re-assemble document to original condition after scanning

Accomplishments

• Recognized for always extending myself to help others.

• Recognized for delivering results and having a pleasant and positive attitude.

• Recognized for working hard and devotes self to work

Skills Used

Filing • Data Entry • Multi-taking

• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • Scanning

Substitute Teacher

Childcare Learning Center - Stamford, CT

September 2012 to March 2013

Responsibilities

(Childcare Learning Center Temp)

>Monitor students in the use and care of equipment and materials to prevent injuries and damage

>Observe students' performance, and record relevant data to assess progress and collect payment

>Set up lunch for the kids

>Have story time with the kids and help the kids with ABC, 123 and spell their names

Accomplishments

• Recognized for always extending myself to help others.

• Recognized for delivering results and having a pleasant and positive attitude.

• Recognized for working hard and devotes self to work

Skills Used

• Reading Stories For Kids • Multi-taking

Loan Processor / Administrator

People's United Bank - Bridgeport, CT

September 2010 to March 2011

Responsibilities

(Excel Partners Temp)

>Submitted mortgage loan application files for underwriting approval

>Obtained Standard and Verbal Verification of Employment

Accomplishments

• Recognized for always extending myself to help others.

• Recognized for delivering results and having a pleasant and positive attitude.

• Recognized for working hard and devotes self to work

Skills Used

Filing • Data Entry • Multi-taking

• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • 10-Key calculator

Loan Processor / Administrator

Greenpoint Mortgage - Stamford, CT

October 2006 to September 2009

Responsibilities

> Set up loan file and making sure all document are updated

> Making sure that the customer file have the right documentation for underwriting approval

> Maintains customer confidence by keeping mortgage loan information confidential

> Run credit report to show payment histories

Accomplishments

• Recognized for always extending myself to help others.

• Recognized for delivering results and having a pleasant and positive attitude.

• Recognized for working hard and devotes self to work

Skills Used

Filing • Data Entry • Multi-taking

• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • 10-Key calculator

Accounts Receivable / Credit and Collection Processor

Ricoh Corporation - Stamford, CT

May 2000 to September 2006

Responsibilities

Accounts Receivable / Credit and Collection Processor

Ricoh Corporation - Stamford, CT

May 2000 to September 2006

>Processed and applied customer payments in Dispatch and Oracle data base

Researched unapplied cash and reconciled accounts

Issued credits, debits, chargebacks and wires

Contacted customers regarding discrepancies and promptly resolved them Partnered with Auditors to reconcile accounts

>Matching batching coding invoices and processing payment efficiently into customer account

>Responsible for reviewing and posting approximately $2-$5M on a monthly basis

Accomplishments

• Recognized for always extending myself to help others.

• Recognized for delivering results and having a pleasant and positive attitude.

• Recognized for working hard and devotes self to work

Skills Used

Filing • Data Entry • Multi-taking •Processing

• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • 10-Key calculator • SAP

Mortgage Loan Processor / Loan Processor

Stamford Federal Saving Bank - Stamford, CT

January 1997 to April 2000

Responsibilities

> Set up loan file and making sure all document are updated

> Process the mail for each loan file verifying the accuracy and completeness of each document

> Mailed out monthly statement and

opened, sorted and distributed incoming mail

>Follow-up on verification to employers, bank, creditors, etc

> Verify and validate supporting income, assets and liabilities

> General office duties including copying, collating and faxing

>Viewed account history on AS400 (CRT)

Accomplishments

• Recognized for always extending myself to help others.

• Recognized for delivering results and having a pleasant and positive attitude.

• Recognized for working hard and devotes self to work

Skills Used

Filing • Data Entry • Multi-taking

• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • SAP

Administrative Assistant / Finance Department

Hunt & Schalon - Greenwich, CT

January 1995 to July 1997

Administrative Assistant / Finance Department

Walden Books - Stamford, CT

July 1987 to May 1995

Responsibilities

Involved in analyzing financial position of vendors

Performed monthly and annual financial reports along with

Comparative analysis.

Updating vendor accounts and balancing monthly reports.

Accomplishments

• Recognized for always extending myself to help others.

• Recognized for delivering results and having a pleasant and positive attitude.

• Recognized for working hard and devotes self to work

Skills Used

Filing • Data Entry • Multi-taking •Processing

• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • SAP

Education

Rippowam High School - Stamford, CT

Accounting

Norwalk Community - Norwalk, CT



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