Laura Halig

**** ******* ***

Norcross, GA *****

acfwca@r.postjobfree.com

678-***-****

Human Resources

< Extensive background in HR generalist affairs, including experience in

employee recruitment and retention, staff development, mediation,

conflict resolution, benefits and compensation, HR records management, HR

policies development and legal compliance.

< Demonstrated success in negotiating win-win compromises, developing

teambuilding programs, and writing personnel manuals, corporate policies,

job descriptions and management reports.

HR Skills

HR Department Startup Staff Recruitment & Orientation &

Employment Law Retention On-Boarding

FMLA/ADA/EEO/WC Employee Relations HRIS Technologies

Mediation & Advocacy Alternative Dispute Training & Development

HR Policies & Resolution (ADR) Performance Management

Procedures Benefits Administration Organizational

HR Program/Project Development

Management

Professional Experience

Branch Compliance Specialist/ HR Operations

September 2006 - Present

Fidelity Bank: Branch Administration, Atlanta, GA

. Provide statistical, financial and legal spreadsheets and documents

for Branch Administration.

. Guiding the startup and management of a full spectrum of HR

operations, systems and programs. Worked with senior management to

create HR policies and procedures; recruit employees; create group

benefits databases; and develop orientation, training and incentive

programs. Manage leave-of-absence programs and personnel records;

administer benefits enrollment and programs; administer HR budget; and

handle HR generalist workplace issues.

. Prepare analysis, control of all Branch Administration's financial

accounting, reports, midyear books, budgets and forecasts.

. Structured and implemented programs and policies in the areas of

training, compensation structures, benefits packages, incentives and

new-employee orientation.

. Fostered a teamwork/open-door environment conducive to positive

dialogue across the organization. Personal efforts were cited as the

driving force behind branch's employee-retention rate of 89% within an

industry where high turnover is the norm.

. Negotiated approximately 50 salary offers and dozens of sign-on

bonuses/relocation packages annually at both the exempt and nonexempt

level.

. Brought workers' compensation program into full compliance. Instituted

preferred providers list and trained managers and associates on

procedures to follow in case of injury.

. Reduced benefits costs by 15% annually through meticulous

recordkeeping and ensuring that company did not pay for benefits for

which employees were ineligible.

. Wrote employee manual covering issues including disciplinary

procedures, code of conduct, FMLA policy and benefits information.

. Introduced company's first formal performance review program, creating

a flexible and well-received tool that was later adopted company-wide.

. Revised job descriptions across all levels and 50+ categories.

"Shadowed" and interviewed employees to construct an accurate picture

of the duties and skills required for each position.

. Perform daily and monthly reconciliation for bank accounts.

. Ensure the completion of required tasks including risk assessments,

policy and procedures, and other due diligence.

. Responsible for the management of the bank's risk assessment.

Activities include the development of new risk assessments, as well as

maintaining the large number of existing risk assessments related to

compliance, security, and technology.

. Responsible for all Branch Compliance procedures and generating

reports to complete missing compliance items, such as, Regulation D

Savings and Money Market Excessive Withdrawal monitoring, PATACT

Reports, Non Certified TIN Reports, W8 Foreign Status Reports, ZEROTIN

Reports, Daily New Account Compliance Reports, Kite Suspect System

reviews and audits.

. Responsible for developing, implementing and administering all aspects

of the Bank's Compliance Program.

. Organize, plane and control the Bank's day-to-day administrative,

lending and operational compliance activities; collaborates with the

Chief Operating Officer in the overall administration of these

directives for the Bank.

. Perform duties as the Bank Secrecy Act/OFAC Officer, Community

Reinvestment Act Officer, Privacy Officer, and Bank Security and

Safety Officer.

Advise Senior Management and Bank personnel of emerging compliance issues

and consults and guides the Bank in the establishment of controls to

mitigate risks.

. Receives the BSA/Security information from the branches and tracks

completion of requirements.

. Takes discretionary actions to resolve and report on noted items that

range from suggesting corrections to customer accounts to drafting

suspicious activity reports.

HR Administrator/Office Manager May 1997- August

2006

HR Representative

HR Assistant

Allure, Atlanta, GA

. Promoted to fulfill a broad range of HR functions, including

recruiting and training employees, administering benefits,

overseeing disciplinary action and managing HR records. Co-chaired

annual flex-enrollment meetings, resolved conflicts between

employees and insurance carriers, coordinated health fairs to

promote employee wellness and performed exit interviews.

. Trained 25-member management team on interviewing techniques and

best practices, conducting workshops and one-on-one coaching

sessions that contributed to sound hiring decisions.

. Co-developed company's first-ever standardized disciplinary

procedures and tracking system that insulated company from legal

risk and ensured consistent and fair discipline processes.

. Devised creative and cost-effective incentive and morale-boosting

programs (including special events and a tiered awards structure)

that increased employee satisfaction and productivity.

. Reworked new-hire orientation program to include HR information and

company resources.

. Saved company thousands of dollars every month by reducing reliance

on employment agencies. Brought the majority of formerly outsourced

recruiting functions in-house to reduce billable hours from 200+ to

less than 15 per month.

. Assisted in supervising a variety of programs and policies

regarding employees and compliance with policies, contracts, laws,

and agreements.

. Communicated with employees, applicants, administrators, and staff

provide information and assistance regarding recruitment,

transfers, employment, personnel records and legislation.

. Assisted in scheduling various meetings and employee programs and

events in compliance with department needs.

. Conducted employee orientation programs like introducing personnel,

employment benefits, payroll, assisting in filling of enrollment

forms.

. Provided written references, conveying information through

developed written materials such as forms, brochures, procedures,

and pamphlets required for documentation activities.

. Ensured the accurate information reflects in payroll database,

verifying, and providing inputs regarding data and pay changes.

. Prepared invoices and payment related to payroll reporting.

. Maintained confidentially concerning personnel actions, legal

actions, termination and non-renewal documents, and organizational

plans.

. Provided recommendation on training programs, trouble areas, and

many other opportunities.

. Provided overall assistance and research support on benefit

policies, programs, and procedures

. Maintained office services by organizing office operations and

procedures; preparing payroll; controlling correspondence;

designing filing systems; reviewing and approving supply

requisitions; assigning and monitoring clerical functions.

. Provided historical reference by defining procedures for retention,

protection, retrieval, transfer, and disposal of records.

. Maintains office efficiency by planning and implementing office

systems, layouts, and equipment procurement.

. Designed and implements office policies by establishing standards

and procedures; measuring results against standards; making

necessary adjustments.

. Completed operational requirements by scheduling and assigning

employees; following up on work results.

. Maintained office staff job results by coaching, counseling, and

disciplining employees; planning, monitoring, and appraising job

results.

. Maintained professional and technical knowledge by attending

educational workshops; reviewing professional publications;

establishing personal networks; participating in professional

societies.

. Achieved financial objectives by preparing an annual budget;

scheduling expenditures; analyzing variances; initiating corrective

actions.

Skills

Strong communication skills

Excellent ability to adapt to difficult situations

Detail oriented

Capable problem solver

Speak foreign language: Arabic

Proficient at excel, Microsoft Word, Microsoft Visio, PowerPoint, Adobe,

UltiPrp, People Soft Enterprise Human Resources, ADP, Datamatix eTrax,

Qport database, Tax Convey, Windows, AMS 360, BAM, BI, CRM, e-Commerce,

GRC, MDM, Salesforce, RMS.

Good organizational skills

Activities & Groups & Certificates & Honors

Student Mentor, Honor Graduate, Humanitarian Associate with The Human

Development and International Migration Organization, & Hope Scholar

Education & Certifications

Georgia State University May 2007

Atlanta, GA GPA: 3.52

Bachelor of Arts (BA)- Political Science(IA)/Managerial Sciences

HR Designations: Professional Development:

< Complete ongoing training in the areas of compensation and benefits,

employee and labor relations, leaves of absence, workers' compensation

and workplace safety/security.

< HR (Professional in Human Resources)- In Progress

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