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Customer Service Assistant

Location:
Palmetto, GA
Posted:
September 13, 2014

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Resume:

Ms.Valerie R. Bailey

*** ****** ******* *****, ******** GA 30268

E-mail: acfw8w@r.postjobfree.com

Mobile: 404-***-****

Objective

To obtain a responsibility position in an organization this would allow me to utilize my organizational, social, and

interpersonal skills to its growth in Administrative Assistant, Customer Service, and Human Resource Assistant

Medical Front Office.

Summary

Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control,

office layout, and budgetary and personnel requirements; implementing changes. I also answer questions, filing, and

problem solving. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed

supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Education

Greenville High School, Greenville GA. High School Diploma

West GA Technical College, Lagrange GA Early childhood Education Diploma

West GA Technical College, Lagrange GA. Administrative Support Assistant Certified

Certification

HIPPA, Government Clearance

History

SourceHov, Forest Park GA, Sept 2006- Present

Processing Medical Claims, Sorting Medical Documents, Data Entry

Input data based in requirements

Researched insurance eligibility in order to expedite payment of claims

National Security Program including HIPAA compliance

Data capture of government health care claims; average 25000+ per day.

Human Resources Assistant

Kids R Kids Peachtree City GA, March 2005- June 2006

Teaching children in every age range.

Established and guided rules for behavior, and procedures for maintaining order.

Identified children showing signs of emotional, developmental, or health-related problems, and discuss them

with supervisors, parents or guardians, and child development specialists included following up once area of

concern were identified.

Connie Education Station Newnan GA, Feb 2003-March2005

Taught basic skills such as colors, personal hygiene and socials skills.

Taught basic skills such as color, shape, number and letter recognition, personal hygiene, and social

skills

Organized and lead activities designed to promote physical, mental and social development, such as

games, arts and crafts, music, storytelling, and field trips.

Meet with parents and guardians to discuss their children's progress and needs, determine their

priorities for their children, and suggest ways that they can promote learning and development

Professional Experience

Medical Documents Sorter: Sorting medical documents such as HCFAs, UB92s, and non standard bill types.

Prepared mail base on processing sequence for over 40 different P.O Boxes.

Medical Data Entry: Input data based in requirements. Researched insurance eligibility in order to expedite

payments of claims. Data capture of Governments healthcare claims over 2,000+ a day

Provide a variety of materials and resources for children to explore, maneuver and use both in learning

activities and imaginative play. Arrange indoor and outdoor space to facilitate creative play, motor-skill

activities, and safety.



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