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Administrative Assistant Customer Service

Location:
Morrow, GA
Posted:
September 13, 2014

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Resume:

Wilma Faison

**** **** **** **

Morrow, GA *****

770-***-****

acfw7o@r.postjobfree.com

OBJECTIVE

To obtain a position that will utilize my knowledge, skills and abilities to promote

opportunity for growth and advancement

PROFESSIONAL EXPERIENCE

Corporate Services Management/America –Sept. 2010- Jan. 2014

Administrative Assistant

Filing, typing and faxing correspondence

Answered calls via phone and radio

Processed out all 360 work orders daily

Monitor interviews for new hires

Conduct inventory for supplies, in addition to ordering

supplies

STG International-Aug. 2008- Sept. 2009

Administrative Assistant

• Assist with medical review process

• Performed quality assurance of medical records for multiple agencies

• Resolved quality issues regarding management of interagency agreements

STG International-Oct. 2005-Aug. 2008

Medical Records Technician

• Facilitate records distribution to the appropriate Federal agencies

• Transcribed and data entered medical records and histories for several Federal

Agencies

• Billing, account management, and high priority assignments

ACS-ITS-Feb. 2002-Oct. 2005

Senior Data Management Specialist/Administrative Assistant/Task Leader

• Management of Data Entry Team with a diverse set of government accounts

• Transcribed and data entered medical records and histories for government

agencies, as well as file and mail clerk.

• Expedited record distribution to Federal agencies and fulfilled customer needs

• Maintained electronic files, paper files, updating database, created spreadsheets

General Services Administration-Feb. 1996-Sept. 2001

Assistant Supervisor/Senior Data Entry Clerk

• Managed and created technical correspondence forms

• Performed routine data preparation, distribution, data coding, verification and

handled discrepancies, also sorting mail and filing.

• Initiated and implemented screen formats for specific equipment

• Trained new employees for specific job tasks

Achievements:

SECURITY CLEARANCES

Level 5 Security Clearance; HSPD-12

Administrative Skills:

Microsoft Word, Excel, Access, PowerPoint, PeopleSoft 8.0, Publisher, Netscape Navigator,

Internet Explorer 3.0, Netscape Communicator, Internet Explorer 4.0, Photo Shop, Typing

speed (50 wpm)

Education:

Lyons Sr. High School

Sept. 1974 – June 1978

Received HS Diploma



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