Tatiana Kemp

714-***-**** **** Adams Ave #T*** Costa Mesa, CA, 92626 acfw5d@r.postjobfree.com

CAREER OBJECTIVE

Eager to contribute to optimizing revenue and profit performance for a progressive organization and seeking to be successful in a long-term career in a Customer Service and Sales focus field.

PROFESSIONAL PROFILE

An ethical, loyal, energetic, "make-it-happen" professional able to accelerate sales growth and positively impact the bottom line through effective product education and extensive relationship building. Respected for integrity.

Persistent in pursuit to build sales and provide solutions according to identified customer needs. Strong customer-service orientation, demonstrated by established credibility and leverage with fortune 500 companies who were clients.

Possess an unshakable determination when challenged with strong personalities, demanding deadlines, and the rigorous assimilation of technical information. Successful in autonomous and collaborative settings.

Demonstrated exceptional communication skills in consulting with key decision makers, delivering powerful presentations, and persuasively negotiating major transactions.

Passion for selling and results driven.

Decisive, motivating leader with extensive experience in managing national sales groups, independent agents, dealer organizations and distributors.

Maximized sales in current/previous jobs by proactive campaigns, developing existing accounts, generating new business through cold calling, referrals and leads follow-up, and customizing sales strategies to address client-specific needs and marketing.

Expert in competitive market analysis and qualitative and quantitative research.

High-impact presentation and negotion skills.

PROFESSIONAL EXPERIENCE

The Irvine Company . - Irvine, CA

August2012-April 2014

Senior Sales/Marketing/Consulting

Successfully grew business by an effective leasing apartments and of dynamic B2B, corporate and end user sales talents.

Walk community on a daily basis to inspect the model and/ or vacancies for readiness.

Strategically restructured sales and marketing operations to optimize performance.

Delivered presentations and demonstrations, and marketing to media, and customers.

Develop sales strategies

Conduct tours for prospects and qualify applicants after successful closing them.

Online advertising.

Incorporate daily use of the Global CRM platform, Yardi and Onesite to document sales activity and relevant customer business details.

Assessed customer needs and recommended the best solutions.

Primary account lead for design and marketing communications projects including: Corporate Identity and Branding; Web site design; Direct Marketing; Advertising campaigns

Generate over 100 leads weekly.

Provided leadership, train and developed new hires.

Develop Professional relationships with Corporations and assist with their corporate housing needs.

Arnel Management-Costa Mesa, CA

April 2008-August 2012

Leasing and Sales Director

Generate traffic to target sales goals

Conducted daily property walks and tour prospects.

Review, route and manage all media and marketing contracts for media, marketing services.

Achieved annual top salesperson award.

Assisted with implement pricing.

Manage daily sales activities of 12 sales staff between 3 offices.

Train, mentor, developed, and motivate staff to drive high performance levels.

Conduct market research and analysis.

Family Services with Values Non profit - Los Angeles, CA June 2005- July 2010

Director of Development

Create and implement annual development plan and strategy.

Lead and manage the overall development efforts to raise the organization's annual budget.

Fundraising management.

Coordinate development research activities.

Oversee the creation e-blasts and proposal letters.

Train and lead other staff to support fundraising efforts.

Provided leadership and served as a positive role model.

EDUCATION

Business Administration/Marketing

CSU Dominquez Hills Carson, CA

CORE STRENGTHS

Thrives in Ambiguity

Client & Vendor Relations Customer expertise Strategic & Action Planning & Performance and results driven

Trade Shows & B2B Events Needs Assessment & Analysis

Networking & Referrals A high degree of self-motivation.

Partnerships & Alliances Training / Development & HR

Collaboration Market Penetration & Position

Contracts & Agreements Professional credibility

Customer Care & Retention Entrepreneurial Mindset High-Impact Presentations Solutions & Consultative Sales

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