Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Edmonton, AB, Canada
Posted:
September 12, 2014

Contact this candidate

Resume:

SHANTELLE THERIAULT

Cell: 780-***-****

Email: acfw05@r.postjobfree.com

OBJECTIVE: To obtain a responsible position that utilizes and enhances my

knowledge and skills in the Medical and Business fields.

EMPLOYMENT:

Medical Office Assistant- Jasper Medical and Cosmetic Center-

Edmonton, AB; Westgate Family Medical Clinic- Edmonton, AB

May 2009 - present

Handle important, strictly confidential mail and documents

Work with Microsoft Word, Excel and Accuro 5.0

Operate switchboard phone

Handle patient care, referrals, and confidential information

Collaborate with specialist offices, hospitals, doctors, patients,

etc.

Assist doctors in surgeries and medical procedures

Clean and sanitize examination rooms and surgical instruments

Operate autoclave machine

Handle bio-hazardous materials

Training staff

Sales Administrator- London Drugs- Edmonton, AB

September 2008 - May 2009

Cash management; coin order; bank deposit; store float; tills and

lock boxes

Print and sort daily and weekly paperwork

Manage employee and management override numbers

Service Specialist- London Drugs- Edmonton, AB

September 2008 - May 2009; June 2005 - August 2006

Manage and delegate to cashiers and front-end staff

Maintain front-end of store

Operate switchboard phone

Complete returns and exchanges

Carry out proper closing procedures

Training staff

Shift Leader- Sunterra Market- Edmonton, AB

June 2006 - June 2008

Payroll and daily sales

Maintain employee uniform inventory

Maintain visual appeal of store

Manage employees and food orders

Complete store-closing procedures

Training staff

Customer Service Representative- Future Shop- Edmonton, AB

April 2004 - April 2005

Operate switchboard phone

Complete purchase transactions and returns and exchanges

Carry out proper closing procedures

Training staff

Volunteer- MS Society of Canada- Edmonton, AB

May 2006 - Present

Take part in MS Supercities Walk every year in May, raising money for

MS research

EDUCATION:

University of Alberta - Bachelor of Commerce Degree June 2008

International Career School Canada - Medical Terminology October 2013

SKILLS:

Reliable; Organized; Responsible; Motivated team player and leader;

Bondable, Type at 40-50 words/minute, Advanced Knowledge of Accuro 5.0,

Microsoft Word and Excel, General Knowledge of Microsoft PowerPoint and

Office

ACHIEVEMENTS:

I received a total of four grants, bursaries and scholarships for

University because of honorary marks; the most being $2,250.

I received $1.00 raise after working one month at Tim Hortons because

of my speed and accuracy in the drive-through.

REFERENCES:

Available upon request



Contact this candidate