Keith Richard Klatman

**** ** **** **.

Sunrise, Fl. 33322

954-***-****

PERSONAL SUMMARY

I am a dedicated and loyal employee who has good interpersonal skills

combined with a Finance degree and eight years of management experience. I

am responsible, motivated, organized, dependable, and professional. My aim

is to attain a position where I can grow in my career and as an individual.

EXPERIENCE

2008 - Present BMV Corporation Boca Raton, FL.

Director of Sales/Training/Call Center

. Provide necessary changes within the organization to increase sales

and revenue for all employees and the organization.

. Establish new relationships with marketing organizations and

negotiating prices to make the best deal possible to help the

organization grow financially.

. Manage & Train offseas call centers in multiple areas of Sales /

Customer Service.

. Bring new ideas and techniques to enhance performance and skills with

managers and representatives through constant training on daily basis.

. Handled onsite IT issues along with many other duties.

. Enhanced our compliant Debt Management / Debt Settlement / Chapter 7

BK / Garnishments / Student Loan Programs Nationwide.

. Expert in handling all hiring /firing along with handling H/R issues

when necessary.

. Live 45 minute radio segments promoting our different lines of

business throughout the nation.

. Daily reports on revenue and costs for all departments.

. Handled training of all new and existing employees.

2007 - 2008 Robert Half International (Accountemps) Miami Lakes, FL.

Staffing Manager/Recruiter

. Provide necessary steps for recruiting potential applicants and supply

them essential career counseling and examination.

. Assisted CEO and Managers with hiring procedures, screening of

candidates, coordinating interviews for long term and short term

positions.

. Provide necessary recruitment strategies for marketing and sales

support control.

. Complete coordination regarding employment services to all levels of

upper management.

2000 - 2007 Family Credit Counseling Corporation Lauderdale

Lakes, FL.

Director of Call Center

. Supervise, manage and train two offices of 30 plus employees.

. Created a structional working environment while steadily increasing

sales goals set by board of directors.

. Cultivated client relationships, increased customer satisfaction,

resulting in a large referral clientele base.

. Created new business through community involvement and active public

relations programs, which continue to grow.

. Opened a completely unworked territory, surpassing all sales goals and

expectations.

1999 - 2000 Flamingo Financing Sunrise, FL.

Finance Manager

. Supervised and managed a 15 person office staff.

. Approved and denied loan processing for potential clients.

. Established alliances with over 20 automobile companies and attained

ranking as the #1 special finance company in 1999.

. Performed monthly sales forecasting and budgeting.

. Responsible for all cash intake and daily bank deposits.

1993 - 1998 Hot Shots Bar & Billiards Sunrise, FL.

Bartender

. Made the best drinks in town and drew people to the place like bees to

honey. After three months I was promoted to manager.

General Manager

. Accountable for budgeting, cost control, general accounting, and

profit and loss.

. Developed marketing campaigns to increase sales. Analyzed and defined

the market demographics. Determined advertising placement.

. Recruited, hired, supervised, scheduled, and motivated a staff of up

to 25 employees.

. Trained service staff to enhance customer service and increase profits

by employing sales techniques. .

Education

1997 Florida Atlantic University, Boca Raton, FL.

Bachelors Degree in Finance

Licensed through the Florida State of Agriculture & Consumer Services

Major Accomplishments

. Athletic Academic All American ( University of Tampa )

. Dean's List ( University. of Tampa )

. NCAA Division II National Champion ( University of Tampa )

Contact this candidate