Kolleen M. Herlong

**** ********** ****

McDonough, GA 30253

acfvhe@r.postjobfree.com

404-***-****

PROFILE: Proven team player with ability to motivate others to achieve results and improve productivity. Detailed oriented with high level of work ethic.

Education: Clayton State University Continuing Education:

Medical Billing Specialist Certificate June 2014

Paralegal Certificate Program June 2000

Georgia Military College 1995 – 1996

El Paso Community College 1990 – 1991

Skills: AAPC Certified

Ability and knowledge to use procedure codes and diagnostic code books

Knowledgeable of insurance filing

Telephones third-party payers about delinquent accounts

Traced unpaid insurance claims

File appeals for denied claims

Experience:

July 2011 – Sep 2013 Dr. Ragan L. Faler Stockbridge, GA

Front Office/Insurance Coordinator

* Responsible for maintaining daily schedule

* Insurance claim filing manually & electronically

* Processing daily insurance payments

* Checking in IV sedation surgery patients

2000-2011 Atlanta Periodontics Stockbridge, GA

Front Office/ Insurance Coordinator

* Responsible for maintaining maximum productivity for a successful practice

* Schedule existing & new patients appointments

* Helped convert to a chartless office

* Process daily insurance and account payments

* Researched unpaid explanation of benefits

* Filed insurance claims manually & electronically

1997-2000 King & King, P.C. Atlanta, GA

Legal Secretary

* Scheduled attorney & client meeting

* Maintain & schedule court dates for eight attorneys in both criminal & bankruptcy departments

* Substantial client contact concerning proceedings

1992-1996 United States Air Force Valdosta, GA

Household Goods Specialist

* Arranged household goods movements & delivery

* Schedule air transportation for troop movements

* Shipped classified material to other military installations

* Held Top Secret clearance

* Desert Storm Veteran

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