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Customer Service Software

Location:
Wauconda, IL
Posted:
September 10, 2014

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Resume:

Angela C. Johnson

***** *. *** **.

Wauconda, IL 60084

224-***-****

acfvgb@r.postjobfree.com

http://webspace.westwood.edu/angelajohnson02/

OBJECTIVE

I would like to start an entry level position for my chosen career field of Graphic and Web Design for which I am

attending school. I take my creativity to the next level to exceed limits. I have fun learning and experimenting as well as

creating masterpieces.

EDUCATION

Bachelor of Science in Graphic and Web Design, July 2014

Westwood College Online

SKILLS

Adobe Photoshop Excel Fast Learner

Adobe Illustrator PowerPoint Photography

Adobe InDesign French

Adobe Dreamweaver Active Listening

Autodesk Maya Critical Thinking

Word Customer Service

PROFESSIONAL EXPERIENCE

Relief Property Manager, Public Storage Various Locations, IL September 2011

Present

Collect cash payments from customers and make change, or charge purchases to customers'

credit cards and provide customers with receipts.

Prepare daily reports.

Clean parking areas, offices, restrooms, and storage units and remove trash.

Provide customers with information storage facility and renting spaces.

Greet customers entering establishments.

Sell boxes and packing supplies to help with customers moving needs.

Show prospective customers storage facility and different sized units to fit their needs.

Discuss lease and terms of occupancy.

Data base user interface and query software

Inventory management software

Point of sale POS software

CSR/Baker, BP Amoco Various Locations, IL March 2008 June 2011

Collect cash payments from customers and make change, or charge purchases to customers'

credit cards and provide customers with receipts.

Prepare daily reports of fuel, oil, and accessory sales.

Activate fuel pumps and fill fuel tanks of vehicles with gasoline to specified levels.

Sell tickets and other items to customers.

Ticket dispensing machines Lottery ticket machines

Relief Secretary, CD Nelson MFG Lakemoor, IL June 2007 August 2007

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail

systems, and personal computers.

Answer telephones, direct calls, and take messages.

Maintain and update filing, inventory, mailing, and database systems, either manually or using

a computer.

Communicate with customers, employees, and other individuals to answer questions,

disseminate or explain information, take orders, and address complaints.

Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Compile, copy, sort, and file records of office activities, business transactions, and other

activities.

Compute, record, and proofread data and other information, such as records or reports.

Accounting software Billing software; Bookkeeping software; Intuit QuickBooks software

Data base user interface and query software Microsoft Access

Document management software Filing system software; Records management software;

Transcription system software

References Available upon Request



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