Kassandra Amaral

*** ****** ******, **********, ** 07109

862-***-****( acfvb6@r.postjobfree.com

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Receptionist & Cosmetologist

Energetic and personable professional with exceptional interpersonal skills

to build strong professional relationships with customers. Licensed

cosmetologist known for positive attitude and ability to work with all

types of people. Meets assigned goals and deadlines whether working

independently or a as a member of a team. Self-starter who applies

attention to detail to plan and follow-through on projects. Quickly learns

new skills to meet the unique needs of the organization.

AREAS OF EXPERTISE

Critical Thinking Project Planning Microsoft Office Suite

Interpersonal Skills Upselling Inventory

Team Player Reception/Communication Schedule Management

Budgeting Attention to Detail Customer Relations

PROFESSIONAL EXPERIENCE

Franks Deli and Catering Service, Belleville, NJ 2013

Cashier

. Interacted with customers to assess their needs and promote customer

satisfaction.

. Accurately and efficiently took orders over the phone.

. Maintained a clean and safe work environment that met health and

safety guidelines.

. Worked effectively as a member of a team to meet company goals and

deadlines.

. Upsold products and services to increase revenue.

Master Grill/Portuguese Barbecue USA, Belleville, NJ 2013

Cashier/Waitress

. Provided exceptional customer service to deliver a positive guest

experience.

. Handled money using the point of sale (POS) system to complete

transactions.

. Efficiently brought food to tables and assessed customer's additional

needs.

. Managed multiple customers simultaneously to maintain a consistent

workflow.

. Built positive relationships with customers to improve customer

retention.

Education & licensures

Cosmetology Certificate, The Hair Design School of Bloomfield, Bloomfield,

NJ

Temporary Cosmetology License, State of New Jersey

Associate in Social Science, Essex County College, Newark, NJ

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