Erica M. Haines

*** **** *****

Brick, NJ *****

732-***-****

acfvak@r.postjobfree.com

SUMMARY: Management professional with over 15 years of experience of

building successful teams and delivering sales increases. Skilled in

conflict resolution and customer relations, proficient in training and

managing personnel and experienced in developing and implanting policies

and procedures.

EXPERIENCE:

October 2013 to July 2014 District Manager

Pacific Sunwear, Central NJ Market

Supervised a 12 store district, which was the second

highest volume in the Northeast

Region.

. Identified and recruited management candidates

to fill positions with relevant and qualified

candidates.

. Drove sales by implementing company

initiatives, inspired and supported store

teams.

. Ensured all stores met or exceeded operational,

visual and loss prevention standards.

. Analyzed financial and inventory data to

identify and address trends, built on strengths

and improve on opportunities.

January 2007 to July 2013 District Manager

Forever 21, Southern NJ Market

Supervised a $45 million district for one of the top

ten most profitable specialty juniors'

retailers.

. Developed ten support managers into Store

Management roles and three into corporate level

positions.

. Completed Human Resources duties including

performance management reviews, conflict

resolutions, administered disciplinary

procedures and terminated employees.

. Created and executed seasonal training meetings

for store management teams.

. Successfully planned and executed all aspects

of seven new store locations ranging in size

from 10,000 to 52,000 square feet.

. Generated weekly replenishment reports based on

SKU sell through trends for each location.

. Achieved positive sales increases over last

year for five consecutive years in same store

locations.

April 1999 to January 2007 Store Manager

Victoria's Secret, Shrewsbury, NJ

Managed specialty retail store, supervised 15

employees.

. Interviewed, hired and trained all new selling

specialists.

. Trained all new managers throughout the

district on the company's processing and

replenishment processes and standards.

. Executed weekly sales manager meetings based on

business strengths and opportunities, using the

company tools and measurement standards.

. Scheduled associates and managed payroll based

on projected monthly sales.

. Executed visual changes according to corporate

standards.

. Assisted in new store openings throughout the

Northeast Region.

. Consistently achieved positive increases over

previous year sales.

EDUCATION: Bachelor of Science, Marketing, Fairleigh Dickinson University,

Teaneck, NJ

REFERENCES: Available upon request.

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