JEFF LUCK

**** ******* ***** ********, ***** Carolina 28036

980-***-**** acfv1b@r.postjobfree.com

Dear Hiring Manager:

Seeking a position to utilize my current skill set, while growing and advancing current skills to a

higher level and accelerating organizational growth. I have a vast level of experience in operational

management field where I have worked in a variety of roles. Three years ago, I entered the natural

gas industry in materials management role for retrofit projects. Below are few key performance

indicators while in this position.

• Member of team to design and build an access database to improve traceability of material

purchased.

• Developed matrix for tracking material purchase and consumed. This matrix required all

material to be properly identified when delivered by vendor to include purchase order number, part

number and a test number to meet DOT requirements

• Met and worked with vendors to design barcodes for material traceability,formatted

information and provide data for vendor

• Chose and purchased hardware and software to read barcodes using excel format.

• Planned and forecast material usage for retrofit projects.

• Met and worked with a variety of tradesman along with coordinating material fabrication.

• Managed warehouse facility through third party associates.

• Experience setting up and mobilizing satellite offices with direct involvement procure sites

to locate offices.

In addition to the aforementioned skills, I have a very strong work ethic and skill set in establishing

and maintaining effective working relationships with all work groups. My strong communication skills

offer the ability to quickly resolve both internal and external customer issues and foster long-term

relations with both customer bases through focusing on details and root causes.

Please review the enclosed resume for a more complete presentation of my experience, individual

abilities and accomplishments. Thank you for your consideration and I look forward to hearing from

you soon.

Sincerely,

Jeff Luck

Resume

JEFF LUCK Page 2 acfv1b@r.postjobfree.com

JEFF LUCK

5240 Albrook Drive Davidson, North Carolina 28036

980-***-**** acfv1b@r.postjobfree.com:

Project Management Troubleshooting Team Building

Cost Saving Initiatives Quality Control P&L Monitoring Data Analyst

Process Evaluation Continuous Improvement Purchasing Customer Relations

PROFESSIONAL EXPERIENCE

System One - Material Inspector/Manager- Huntersville, NC May 2011-Mar 201

• Responsible for overseeing material requisitioning for construction of pipeline and pipeline

retrofits.

• Responsible for receiving all material for fabrication of projects.

• Developed database to process all purchase order for materials and archive all material

data.

Belk - Facilities Coordinator - Charlotte, NC Oct 2009- May 2011

• Resolved all database management issues related to database users and work order data

development.

• Coordinated activity of database generated work orders for all retail store repairs of HVAC,

Electrical, Plumbing, Waste Equipment (trash), and building maintenance.

• Review lease agreements.

Automotive Sales- Automotive Sales Specialist- Huntersville, NC June- Oct 2009

• Maintained a positive experience for buyers along with demonstrating vehicles and

presenting the appropriate vehicle applicable to clients’ needs/desires.

• Completed all paperwork applicable to vehicle purchase.

• Promoted positive relations between buyer and dealership.

• Maintained a 20% close ratio with a positive overall ranking utilizing Higher Gear database

to manage performance factor.

GWI- Statesville, NC- Warehouse/Production Manager 2008

• Directed daily plant operations in the areas of production, warehouse management, and

shipping/receiving, while overseeing purchasing of all supplies and managed on-going records and

control P&L sheet.

• Managed customer relations through frequent e-mails, phone communication and onsite

visitation.

• Coordinated product delivery and shipment initiatives via company transportation and

outside shipping vendors. Controlled labor costs during dropping economic environment. Supervised

workforce of up to 50 associates.

Process Improvement Results as follows:

1. Increased production 20 percent within a 90-day period.

2. Improved ergonomic standards and reduced fatigue factors for workers through

development of new appliance for operations.

3. Reduced frequency of emergency failures by collaborating with Maintenance

Company on a process to increase operations of shrink film packing.

4. Implemented streamlining procedure that reduced 2 operations run by 4 associates

to 1 operation managed by 3 associates.

5. Enhanced communication efforts between workforce development and contract

services through mandatory monthly staff meetings attended by executives and managers.

PERFECT FIT- Monroe, NC- Quality Manager 2005-2008

• Developed and implemented quality standards for incoming vendor supplies.

• Managed overall quality operations using in-process procedures for plant operations.

• Maintained real time quality data.

• Initiated strong customer service criteria and resolved issues with clients and vendors.

• Monitored product returns and replacements to strengthen satisfaction ratings. Enhanced

operational efficiency through launch of special cost-saving projects.

Process Improvement Results as follows:

1. Lowered labor expenses by 5 percent without influencing quality program of procedures.

2. Reduced overall non-compliance factor by 4 percent through launch of new audit procedure.

3. Cut consumption rate of raw material by $50,000 by developing audits of machinery and

incorporating a calibration schedule.

S&D COFFEE- Concord, NC - Production Supervisor 2003-2005

• Managed night-shift operations including opening of coffee beans, roasting, grinding,

packaging, and warehousing.

• Developed and monitored plant standards in terms of quality control, safety, production,

scheduling, and daily planning.

• Recruited, trained/mentored subordinate employees.

Process Improvement Results as follows:

1. Expanded shift capacity by 25 percent by retraining plant operation in proper

techniques and machinery execution.

2. Reduced changeover time by increasing product scheduling efficiency and

educating operators on changeover matrix for each produced product.

PILLOWTEX- Kannapolis, NC- Manager/Supervisor 1976-2003

• Managed daily operations and production across multiple areas and departments,

including distribution, manufacturing, customer service, quality control, worker safety,

maintenance, and replenishment.

• Facilitated customer service initiatives with vendors.

• Developed communication methods with union groups to resolve grievances while

maintaining favorable relations.

• Monitored teams of 100-plus associates.

Process Improvement Results as follows:

1. Created accurate forecasts of potential failures and identified preventive

maintenance measures through implementation of maintenance program database.

2. Decreased non-standard work rates by 2 percent through executive of new

operational procedures and practices.

3. Assisted planning in scheduling production using batch method.

JEFF LUCK Page 2 acfv1b@r.postjobfree.com

EDUCATION

Bachelor of Business Administration, Catawba College, Salisbury, NC

PROFESSIONAL DEVELOPMENT

Training Facilitator for Zenger Miller Team Concept

• Excel, Word, Access, Oracle, JD Edwards

• AS400, Real estate Database (REMS)

• Various payroll/accounting systems

Contact this candidate