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Customer Service Sales

Location:
Fredericton, NB, Canada
Posted:
September 11, 2014

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Resume:

ELISABETH PETERS

**** ****** ***** ****

Cicero, New York 13039

315-***-****

acfv0z@r.postjobfree.com

WORK EXPERIENCE

Self, Cicero

Day Care Provider January 2005 - June 2014

• Observe and monitor children's play activities.

• Keep records on individual children, including daily observations and information about

activities, meals served, and medications administered.

• Discipline children and recommend or initiate other measures to control behavior, such as

caring for own clothing and picking up toys and books.

• Organize and participate in recreational activities and outings, such as games and field trips.

• Maintain a safe play environment.

• Communicate with children's parents or guardians about daily activities, behaviors, and

related issues.

The Home Depot, Cicero

Front end Supervisor September 1997 - January 2005

• Provided customer service by greeting and assisting customers, and responding to customer

inquiries and complaints.

• Directed and supervised employees engaged in sales, inventory-taking, and performing

services for customers.

• Monitored sales activities to ensure that customers receive satisfactory service and quality

goods.

• Hired, trained and evaluated personnel in accordance with customer demand.

• Planned and prepared work schedules and kept records of employees' work schedules to

maintain proper customer service.

• Reviewed inventory and sales records to prepare reports for management.

• Established operating procedures and training programs to increase sales efficiency.

• Examined documents, materials, or products and monitor work processes to assess

completeness, accuracy, and conformance to standards and specifications.

• Reviewed documents, such as production schedules, to determine personnel or materials

requirements.

• Conferred with establishment personnel, vendors, or customers to coordinate production or

shipping activities and to resolve complaints or eliminate delays.

EDUCATION

Bishop Grimes, East Syracuse

High School Diploma, Jun 1996

Additional Skills: Microsoft Office Programs



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