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Customer Service Health

Location:
Levittown, NY
Posted:
September 09, 2014

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Resume:

OLOLADE EVELYN THOMAS

516-***-****

Rockaway Beach, New York 11693 acfuxb@r.postjobfree.com

EDUCATION:

Stony Brook University, Stony Brook NY. Graduation Date: May 2014.

Bachelor of Science in Health Science Dean’s List Fall 2010, Dean’s List Fall

2011

Specialization in Public Health Minor in Africana Studies

WORK EXPERIENCE:

Stony Brook University Campus Residences.

Resident Assistant August 2012- May 2014

- Dealt with daily administrative duties to ensure the operations in the college office go smoothly such as filing, making

phone calls, and scheduling meetings for staff.

- Fostered community atmosphere among residents through student programming on topic such as health and wellness,

diversity appreciation and academic success.

- Provided academic and emotional support to the residents.

- Had to manage a case load of approximately 30 residents on my floor.

- Had to make rounds to ensure that the safety measures were being adhered by in the residence hall where 200+

residents lived in.

Our Precious Angels Daycare, Far Rockaway NY

Daycare Attendant July 2013- August 2013

- Provided customer service to the parents

Ensured the safety of the children (ages between 8 months and 6 years old) in the daycare.

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- Enforced the daily schedule with the children such as nap time, lunch time art and crafts etc.

- Organized and participated in recreational activities, such as games and field trips.

Starbucks at Stony Brook University March 2013- May 2014

Barista

- Prepare and serve beverages with exceptional customer service.

Stony Brook University Residential Computing Center

Computer attendant November 2011-May 2013

- Monitored customer satisfaction and worked to ensure that the students had all their computer issues addressed.

INTERNSHIPS:

AIDS Peer Education Program at Stony Brook University

Peer Educator September 2013- May 2014

- Educating and counseling peers one-on-one on methods to ensure optimum sexual health through risk reduction

tactics.

Exploring Health Careers Program

Intern June 2012- July 2012

- Shadowed professionals in medicine, public health, allied health, graduate studies, and nursing at Downstate Medical

Center.

- Underwent health trainings like HIPPA and patient confidentiality and rights.

VOLUNTEER EXPERIENCE:

Downstate Pediatric Associates June 2013- July 2013

Volunteer

- Shadowed the attending pediatrician and assisted with the day to day running of the clinic such as calling in the

patients and soothing the patients during vaccinations as well as executing physical checkups with supervisi on.

Stony Brook Campus Community Emergency Response Team.

Member September 2011- May 2014

- Raised safety awareness on campus such as pedestrian safety and first aid through outreach programs.

- Served as the Public Relations Committee Head from September 2012- September 2013

Skills: Proficient in Microsoft Word, Excel, Publisher and PowerPoint.

Educational program planning and implementation.

Counseling and mentoring.



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