Tawanna C. Osborne

**** *. ********* ** *** B

McAlester, Ok. 74501

918-***-****

OBJECTIVE:

I am a professional, experienced in accounting, appropriation, contracts, budget and finance and

customer service. I have excellent communication, customer service and problem solving skills. I

am a Team Player and am looking forward to working for a company that is dedicated to

professionalism. I am able to multi task. I type approximately 50 words per minute.

WORK EXPERIENCE:

Pre-Certification Clerk

MCALESTER REGIONAL HEALTH CENTER December, 2013-Present

• Call insurance companies to verify coverage, deductibles, co-pays

• Work with physician offices to collect needed information for pre-certification

• Call patients to collect deductibles, co-pays

• Locate and verify ICD 9 codes and CPT codes

• File patients orders in alphabetical order on appointment date

• Communicate with other hospital departments

• Contact insurance companies for retro pre-certifications

• Monitor status of patients account for retro pre-certification

• Maintain excel spreadsheet of retro pre-certifications

• Collect data for monthly reports

• Maintain spreadsheet of point of service monies collected daily

• Register patients as they come in for appointments

Receptionist

SEQUEL CARE OF OKLAHOMA March, 2013-November, 2013

• Answer multi-line phones

• Sort and file client notes

• Route correspondence to appropriate personnel

• Greet clients

• Show clients to therapy room

• Compose newspaper articles

• Compile data for monthly reports

• Screen calls for Executive Director and Clinical Director

• Audit files for discharge

• Schedule appointments for clinicians

• Follow up on appointments

• Verify insurance coverage on clients

Administrative Technician III

HOWARD MCLEOD CORRECTIONAL CENTER May 2012-March 2013

• Daily Count Sheet-Input number of offenders into computer and balance

• Input new offenders into computer system

• Release offenders sent to other facilities

• Input offender sentences into computer

• Track and balance offenders time

Collection Supervisor

ATOKA COUNTY MEDICAL CENTER 18 APR 2011-May 2012

• Daily calls to past due patient accounts.

• Balance all monies collected daily.

• Assist patients with payment plans.

• File Creditors Statements with Courts regarding probate cases.

• Assist patients with filling out forms for Charity Program.

• Makes notes on patients account in computer system.

• Work with Medical Records department when patient/business requests information.

Accounting Clerk II

INFUSED SOLUTIONS, LLC 1 APR 2010 – 11MAR 2011

AMC SYSTEMS 1 MAY 2009 – 1 APR 2010

LEADER COMMUNICATIONS 21 MAY 2007 - 1 MAY 2009

● Worked multiple contracts with three different vendors at the Federal

Aviation Administration’s Enterprise Service Center (ESC) in the capacity

of accounting clerk.

● Assist ESC customers in resolving requests, complaints, concerns and

inquiries regarding GovTrip (governmental travel accounting software).

● Input data for vendors and employees into Delphi Accounting software for

all ESC customers, verify Taxpayer Identification Numbers through the

IRS website, DUNS (Dun and Bradstreet confirmation data) data with CCR

website and assist travelers with GovTrip issues.

● Use Federal Reserve Bank directory to verify bank routing numbers are

correct and active.

● Supported travelers with authorizations and vouchers for travel purposes,

issued account tokens, assisted with system problems and provided

assistance to travelers on a daily basis.

● Researched payments submitted between Delphi and Govtrip.

● Maintain address and banking information for vendors and employees in the

Delphi supplier table.

Receptionist

BRAUM’S INC 5 FEB 2007 – 20 MAY 2007

TUTTLE PUBLIC SCHOOLS 1 MAR 2006 – 5 FEB 2007

● Performed various and standard receptionist duties.

Assistant Branch Manager

FIRST NATIONAL BANK AND TRUST OF CHICKASHA

1 APR 2003 – 28 FEB 2006

MEMBERS TRUST CREDIT UNION 10 AUG 2001 – 14 AUG 2002

● Supervised bank staff, audited cash drawers and the bank vault, ordered

money as needed and ensured the staff followed bank policy and

procedures.

● Monitored and adjusted time and attendance of all staff and assigned daily

tasks.

● Typed credit denial letters, approved or denied loan applications, and

contacted customers whom were past due on payments.

● Provided training and support to the staff, recommended payroll

adjustments and implemented changes to payroll.

● Established monthly schedules for employees.

OTHER QUALIFICATIONS AND AWARDS

Customer Service Award - August 31, 2007

TEAM SPIRIT Award - 1st Quarter 2008

School Year-2008-Citation for Hosts Program (mentor)

Letter of Recognition from Mona Taylor, Secretary of Directors office for

FAA-MMAC -

April, 2009

Certificate of Appreciation re: CARS ALLOWANCE REBATE SYSTEM- 2009

Type approx. 60 wpm

Proficient in: Lotus Notes, MSExcel, MSWord, MSAccess, Ten Key and Delphi

REFERENCES:

Tracy Maxwell

Atoka, OK

580-***-****

Nita Raney

Tushka, Ok

580-***-**** x 281

Sonya Wilson

Antlers, OK

580-***-****

EDUCATION:

High School

Atoka High School, Atoka, OK 74525

Graduated-May, 1981

Contact this candidate