Yamileth Osorio

**** ********* **. *******, ** **037

p: 832-***-**** e: acfuut@r.postjobfree.com

Objective

To obtain a position that maximizes my management potential.

Education

University of Houston-Downtown (2013) Bachelors of Science in Criminal Justice

Lonestar College (2008) Associates of Arts

Experience

Odebrecht Construction, The Woodlands, Texas (2014-current)

Trucking Administration

• Dispatch third party companies to handle business needs

• Problem solve the transportation of construction materials

• Handle payroll for over one hundred contractors

• Increase efficiency in the delivery of materials to the job site

• Co-ordinate different business teams (Engineers, business managers, project managers

etc.)

Best Buy, The Woodlands, Texas (2013-2014)

Connectivity Supervisor

• Implement business strategies with speed and efficiency

• Coach employee behavior to perform best practices

• Improved sales by raising morale and encouraging accomplishments

• Supervised 20 employees while maintaining schedules, performance and coaching

Best Buy, Greenspoint, Texas (2010-2013)

Back Office Lead

• Responsible for all hiring and talent designation with Kenexa

• Prepare and manage employee files

• Process supplies and change orders

• Coach employees on being more aware of fraud prevention

Gerlands Food Town, Houston, Texas (2004-2012)

Customer Service Manager

• Trained employees to become managers and assistant managers at other locations

• Performed turnaround of a customer service team at a beleaguered Food Town location in

a four month period by increasing sales and clientele

• Trained other customer service managers in the company

• Processed supplies and change orders

• Maintain and budget payroll hours

• Prepare and manage employee files

• Responsible for all hiring and talent designation

• Coach employees on being more aware of fraud prevention

Additional Skills

• Bi-lingual

• Microsoft Office

• Kenexa

• CMIS

• Five Cubits

• HH2

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