Shantell M. Barnes

** ******* **** ******** ******* IL 62208

618-***-****

acfuqe@r.postjobfree.com

Objective

Seeking a challenging leadership position utilizing my administrative

coordinating abilities, and extensive fund of knowledge in the field of

higher education

Education

Bachelor of Science in Sociology

May 2001

Southern Illinois University Edwardsville

Professional Experience

Saint Louis University, St. Louis MO

2013-Present

Articulation Coordinator

o Creates, develops and maintains current and accurate transfer course

equivalencies in Banner

o Provides assistance to all visitors to the Registrar's office(via

phone and in person), answer student questions and adheres to requests

excellent customer service

o Responsible for the integrity of the transfer data in the student

information system

o Conducts regular, ongoing review of articulation rules and dual

admissions agreements for accuracy

o Ensures accurate transfer credit information for students in addition

to accurate records management of active and archived student records

o Processes, understands and expresses faculty course articulation

decisions as course equivalency rules

o Translates and Articulates all incoming International transcripts

o Counsels students concerning application of transfer credit

o Enters all approved incoming transfer credit

o Publishes all student transcripts for transfer credit review

o Participates in department assessment activities assuring quality and

service to all constituencies

o Provides daily, weekly, monthly and quarterly reports to management

o Enters all approved incoming transfer credit

o Assists the campus with being compliant with the Family Educational

Rights and Privacy Act (FERPA)

Vatterott College Online, Sunset Hills, MO

2012

Registrar

o Handled all operational activities of the registrar's office

o Provided all visitors to the Registrar's office(via phone and in

person), answer student questions and adheres to requests excellent

customer service

o Provided academic services to students in all aspects of academic

support including advisement, registration, appeals, course

selection, and registrar services

o Ensured accurate records management of active and archived student

records

o Responsible for the integrity of the data in the student information

system

o Requested, tracks and validates all documentation for Basis of

Admissions

o Entered all final grades and approved grade changes

o Ensured Satisfactory Academic Progress (SAP) is run in a timely manner

o Provided notification to students who fail to meet the minimum SAP

requirements

o Scheduled all new starts, continuing and re-entry students for current

and future terms

o Published all student schedules for review

o Monitored and Entered attendance proficiently daily to check for

missing or incorrect attendance records

o Built and scheduled all courses according to term dates

o Processed transcripts requests, enrollment, and degree verifications

o Managed the term dates and program set up in CampusVue

o Determined student eligibility for graduation in conjunction with

academic officials

o Ensured the registrar's office is providing excellent customer service

o Participated in department assessment activities assuring quality and

service to all constituencies

o Provided daily, weekly, monthly and quarterly reports to management

o Evaluated all transfer credit in conjunction with Director of

Education

o Assured accurate inputting of all approved incoming transfer credit

o Actively assisted with retention officer with retaining students

o Provided all requested academic information for internal auditing

purposes and ACCSC review

o Ensured the campus was compliant with the Family Educational Rights

and Privacy Act (FERPA)

Education Management Corp. St. Louis, MO

2011-2012

Academic Records Assistant

o Assisted with all operational activities of the registrar's office

o Greeted all visitors to the Registrar's office, answer student

questions and adheres to requests,

o Ensured records management of active and archived student records

o Assisted in the registration process

o Tracked and validate documentation for proof of high school graduation

o Monitored and Entered attendance proficiently daily to check for

missing or incorrect attendance records

o Entered Approved transfer credit into Campus VUE

o Provided all letters of enrollment verifications

o Represented Registrar's office in all new student Orientations

o Other duties as appropriate to position and as assigned by supervisor

(Director Of Education)

o Maintained academic files for current and former students: ensuring

files were complete accurate, and intact as they were updated

o Entered attendance proficiently as well as ran posted and posted

attendance reports to check for missing or incorrect attendance

records

o Distributes attendance reports to Department Chairs, Deans of

Academics, and other members of management.

o Handled all Transcript and verification request/and or issues.

o Ensured the registrar's office was providing excellent customer

service

o Ensured the Registrar's office was is compliant with the Family

Educational Rights and Privacy Act (FERPA)

o Assisted with Satisfactory Academic Progress (SAP) being rRan in a

timely manner

o Other duties as appropriate to position and as assigned by supervisor

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Career Education Corporation, St. Louis, MO

2010-2011

Associate Registrar

o Assisted with all operational activities of the registrar's office

o Greeted all visitors to the Registrar's office, answer student

questions and adheres to requests,

o Ensured records management of active and archived student records

o Responsible for the integrity of the data in the student information

system

o Assisted in the overall academic process by providing academic

services to students in all aspects of academic support including

advisement, registration, appeals, course selection, and registrar

services

o Tracked and validated documentation for proof of high school

graduation

o Ensured Satisfactory Academic Progress (SAP) is run in a timely manner

o Provided notification to students who fail to meet the minimum SAP

requirements

o Managed the term dates and program set up in CampusVue

o Participated in the catalog review process

o Determined student eligibility for graduation in conjunction with

academic officials

o Ensured the registrar's office is providing excellent customer service

o Participated in department assessment activities assuring quality and

service to all constituencies

o Provided weekly, monthly and quarterly reports to management

o Responsible for evaluating transfer credit in conjunction with other

academic managers

o Served on Campus Compliance Steering Committee, Academic Appeals

Committee and other committees as required

o Ensured the campus is compliant with the Family Educational Rights and

Privacy Act (FERPA)

o Assists with the completion of quarterly IPEDS survey for our campus

location

o Other duties as appropriate to position and as assigned by supervisor

(Head Registrar)

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Boeing Institute of Business, Saint Louis University

2009-2010

Editorial/ Administrative Assistant

o Provided direct support to the Editor-in Chief in all activities

leading to the publication of the Multinational Business Review (MBR).

o Oversaw the communication of all in-house teams including, editors,

reviewers, writers, photographers, printers, designers and production

staff to negotiate and monitor timescales for stages in the publishing

process of the MBR

o Directed, managed, compiled, routed, and completed all paperwork in

support of the team

o Maintained and managed department resources, including: hardcopy and

digital files, reviewer database, author contact data

o Located, contacted, and commissioned qualified reviewers on behalf of

the Editor-in-Chief

o Maintained reviewer relationships and monitored review progress

o Coordinated the Into-Production process of each accepted manuscript

o Reorganized and maintained electronic records management system for

all materials pertaining to the MBR.

o Assisted the associate director with completion of ad hoc projects in

a timely manner

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DeVry University, Oakbrook, IL

2005-2009

Academic Advisor Student Services Coordinator, Administrative Coordinator

o Provided academic services to students in all aspects of academic

support including advisement, registration, appeals, course

selection, and registrar services

o Provided secretarial, administrative, clerical and customer service

support to campus faculty and student population.

o Provided administrative support to the academic and admissions office

supervisor.

o Assisted students with pre-registration blocks and pre-requisite

issues so that 50% of the continuing budget is met; strives to achieve

goals for each week of the term.

o Assisted in the academic advising and program planning process which

includes: processing paperwork, updating waitlists course waivers,

transfer credits and exemptions.

o Notified instructors about students who have withdrawn from the course

and posts and removes students from the eCollege platform

o Contacted and followed up with students who have incompletes at the

time grade rosters are submitted to the OEC

o Prepared weekly and monthly sales reports

o Coordinated special projects, complete ad hoc assignments and assure

timely completion

o Advised students individually and in groups about the educational plan

options and the resources available.

o Worked closely with other advisors, and Deans to ensure timely

information on course/ degree options and University Policies.

o Counseled students on defining career and work related goals and

objectives

o Coordinated, implemented, and assessed the work of support staff in

the safeguarding of various student organizational and departmental

records and correspondence.

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COMPUTER SKILLS: Windows XP, Microsoft Word, Excel, Access, Outlook,

PowerPoint, Internet Explorer, ProSam, Oracle, Campus Vue, Banner,

Ecollege and People Soft

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