ORENDREA R. CARTER

**** ******** ****** *** #***, Manhattan, Kansas 66502 • 785-***-**** • acfuaw@r.postjobfree.com

• Extensive background in TEAM BUILDING, including experience in employee

recruitment and retention, staff development, mediation, conflict resolution, benefits and

compensation, HR records management, HR policies development and legal compliance.

HR Department Startup Staff Recruitment & Retention Orientation & On-Boarding

Employment Law Benefits Administration Training & Development

FMLA/ADA/EEO/WC Alternative Dispute Resolution Performance Management

Mediation & Advocacy (ADR) Organizational Development

HRIS Technologies Employee Relations HR Policies & Procedures

HR Program/Project Management

PROFESSIONAL EXPERIENCE

GENERAL MANAGER, G6 Hospitality, Motel 6, Manhattan, Kansas, 2012- present

• Analyse all operation and cost control of budgets, profit and loss statements, and forecasting. Bring and

maintain any costs within budget alignment for a 97 bed hotel.

• Rooms and public areas consistently maintained to standards of attractiveness, comfort and cleanliness

ensuring guest satisfaction. This includes reviewing all operational standards, customer surveys to protect

brand image and profitability.

• Revenue and Outside Sales Leader, including building relationships with all Chamber of Commerce

members, and the CVB.

• Energy consumption is monitored and minimized to ensure maximum profitability.

• Ensure adherence to relevant legislation relating to: fire; hygiene, employment, licensing, etc.

2013 – Exceeded all financials by 3.8%

2014 – YTD exceeding ADR by $3.76, occupancy by 7.8% annual budget.

RESIDENT ASSISTANT, Kansas State University, 2012 2013

• Planned and executed large scale program, hall meetings, and group meetings.

• Trained in conflict management and emergency procedures

• Promoted Diversity and counseling resources for underrepresented groups.

• Enforced policy and procedures for students.

• Collaborated with the Leadership Team to increase campus participation.

• Overseeing student Apartment population of 1400 at 100% occupancy.

• Member of Resident Council, Delegate for NACURH, MACURH 2010 2011

• Awarded Student of the Year 2010 2011.

GENERAL MANAGER, Victoria’s Secret, 2007 2011, Laurel, Maryland

• General Manager talent acquisition, retention, performance management, terminations as necessary, EEO, benefit

management, employment law, orientations, training, and employee relations

• Managed and operated all functions of the stores with a 3.5 million dollar revenue; managing employees and 6

managers, daily, monthly, and weekly sales reports, loss prevention, customer relations, and

inventory/merchandising

• Reduced shrink by 125%, turn over by 125%, and raised conversion by 27% in one year

• Awarded 5 platinum angels of excellence awards within 2 years

TRAINER/ ASSISTANT GENERAL MANAGER, Uno’s Chicago Grill, 2004 2007 Fairfax, Virginia

• Managed and operated a 5 million dollar full service restaurant; profit and loss statements, budgets, expense

management, scheduling employees/management, operations excellence, menu development, training, direction,

employee retention, talent acquisition, and terminations

• Promoted to Assistant General Manager within 5 months of service by lowering food costs in training facility and

promoted to General Manager in 2006.

TRAINER/GENERAL MANAGER, Long John Silvers, 2002 2004, Forestville, Maryland

• Managed and operated a 2.5 million dollar QSR restaurant; training, inventory, employee management, talent

acquisition, budget adherence, quality assurance, and directed labor costs

• Initiated sales growth and profit revenue for a 2.5 million dollar QSR restaurant

• Consistently ranked within the top 5 most profitable stores in all of YUM Brands stores

• Connected families with community resources concerning health, education, and employment services to lower

turnover with “Back to School” Initiatives

FOOD SERVICE DIRECTOR, Sodexho, 2000 2001, Washington, DC

• Increased revenue and productivity; adhered to labor standards and talent acquisition

• Promoted professional development of the team; consistency of execution for 2.2 million dollars

• Responsible for online ordering, SYSCO, daily produce, breads, liquor, BEO meetings, and catering

• Human Resources Generalist; talent acquisition, retention, performance management, terminations as necessary,

EEO, benefit management, employment law, orientations, training, and employee relations

•; directing food and beverages, customer relations, sales management, marketing campaigns, promotions, and

implemented catering menus

FOOD AND BEVERAGE MANAGER, Westin Crown Center, 1988 2000, Kansas City, Missouri

• Implemented systems and procedures for a 5 million dollar food and beverage department in a triple diamond hotel

with 585 luxury rooms and over 32,000 square feet of meeting space

• Responsible for creating catering menus, ordering, receiving, wine pairings, accurate reporting, forecasting,

accounting, and TIPS certification

• Exceeded the fiscal budget by 17% in 1999

COMMUNITY SERVICE

READING INSTRUCTOR, Jinotega, Nicaragua

• Provided concentrated reading instruction to students in an effort to fill proficiency gaps in the areas of phonemic

awareness, phonics, fluency, vocabulary, and comprehension strategies

Rotaract Club, Manhattan Kansas

• Mentored inner city youth on education and goal achievement and cold called in fundraising efforts

Habitat for Humanity, Washington D.C., New Orleans, Houston, Manhattan

• Assisted on new building of cost efficient homes in New Orleans, Washington DC, and Kansas.

Education

Kansas State University, Bachelors of Science Social Science & Gerontology, LTC 2014

PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

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