Operations Manager
Resume:
Todd Anderson
Peculiar, MO 64078
acfu22@r.postjobfree.com
Summary of Duties Performed
Responsible for and have managed service and sales in fields such as: (but not limited to) HVAC, Plumbing, Electrical,
Maintenance & Repair, Transportation & Machinery Fleet, Crane Services, Specialized Heavy-Hauling and Construction Projects.
Manage a team of ten (10) office staff team members.
Managed a staff of thirty (30) union and non-union pipe fitters, teamsters, ironworkers and operating engineers
Ensure objectives are accomplished in accordance with outlined standards.
Analyze results of operations to determine more efficient resource utilization.
development of simultaneous projects.
Negotiate contracts ensuring customer satisfaction.
Review project status reports, and prepare weekly reports for management.
Minimize risks associated with vehicle, machinery: heavy hauling and equipment investment, improving productivity, and
efficiency.
Professional Experience
March 2013 - Current
Operations Manager, CEI Electrical & Mechanical/Swift Construction
Perform AR, AP, payroll, dispatch, and HR functions. Hire, motivate, and train all new office staff.
Responsible for the complete P&L of the entire service department.
Direct and coordinate financials and budgets, maximize investments and increase efficiency.
Prepare weekly status reports and review with owner.
Negotiate contracts for new and existing customers to ensure 100% customer satisfaction.
Developing improvements in service quality and improving customer loyalty.
Implement plans for increasing sales in service department and overall company growth, through persistent sales, relationship
building, and client retention.
Delegate duties; enforce office policies by establishing standards and procedures.
Work with vendors to negotiate contract and pricing terms: Account Manager for all current major national accounts
Jan 2010 - March- 2013
Branch Manager, Belger Cartage Service
Responsible for revenue and P&L for the Kansas City division.
Manage warehouse inventory levels and prepare inventory reports for purchasing of new materials.
Perform AR, AP, payroll, dispatch, transportation planning and HR functions. Hire, motivate, and train all new office staff.
Negotiate contracts for new and existing customers to ensure 100% customer satisfaction.
Prepare weekly status reports and review weekly reports with ownership group.
Delegate duties and design time schedules for field staff and office staff.
Work with vendors and subcontractors to negotiate contract & pricing terms.
Responsible for ten (10) office staff and forty six (46) union field employees which consist of teamsters, ironworkers and
operating engineers.
Conduct weekly sales and operations meetings with internal staff.
June 2004 - Nov 2009
Operations Manager, Brothers Mechanical Contractors
Responsible for the complete P&L of the entire service and warehouse departments.
Manage warehouse inventory levels and prepare inventory reports for purchasing of new materials.
Perform AR, AP, payroll, dispatch, and HR functions. Hire, motivate, and train all new office staff.
Negotiate contracts for new and existing customers to ensure 100% customer satisfaction.
Prepare weekly status reports and review weekly reports with ownership group.
Estimate all design build HVAC and construction projects.
Project manage all design build and plan spec work to ensure all jobs come in at budget numbers. Manage a crew of six (6) to
ten (10) union service technicians on each project.
Responsible for increasing sales in service department from 1M in 2004 to over 7M in 2008. Accomplished this through
persistent sales, relationship building, and client retention.
Delegate duties and design time schedules for field staff and office staff.
Account Manager for all major accounts like Costco, AT&T, Nextel, VA Medical Center, and National Starch Chemical.
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